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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 307 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the Bip 5 Smartwatch's excellent battery life and ease of use. Many appreciate its affordability and the range of features, including heart rate and sleep tracking capabilities. Positive feedback also highlights the watch's size and accuracy. The large screen size is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 307 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. would recommend to anyone.. comfortable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. Looks great. Wife loves it. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. The watch looks great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product not received. Got refund back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt received this prpduct. Whatever communicated over my app or email is completly bluff. When i called best buy around may 10 , then got to know it got cancelled by april27 itself. Best buy need to come up with more current information to customer. Whatever after after support good from bestbuy, but lot of toll and emotions going behind that product not reaching out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kind of a pain to set up. Didn't sync with any of my fitness apps, and don't bother trying to attach Alexa. I had to download so many apps just to make this work. I'd rather just get a Galaxy Smartwatch at this point. I had to interact MORE with my phone to do stuff on the smartwatch at all times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marketed as water resistant up to 1.5 meters. So swimming in a shallow pool shouldn't be a problem. Mine has now stopped working and non returnable. For the price, Do mot recommend.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi GabrielE, please note the Bip 5 is only water resistant with a rating of IP68. The IP68 standard signifies protection against dust and submersion in water, but the exact conditions (like depth and time) can vary between devices and aren't always sufficient for all water sports. We do not recommend to swim with this watch and we do not advertise it either since it does not have any swimming workout modes on the watch. Please email us at support.na@amazfit.com and we would be able to exchange it out with a new one this time only. Michael | Amazfit Support. Amazfit

  • Rated 2 out of 5 stars

    Amazefit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok so far needs more clock faces and longer life dies too soon but if it had more life it would be nice if it came with extra color band or bands it would really help too

    I would recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi iPad, thank you for reviewing the Bip 5. All the available watch faces are found on the Zepp app. The Bip 5 should last around 10 days depending on use. If it is not then you can factory reset the watch and it should help remedy this.

      The Bip 5 uses a standard quick release watch band. You can change it out with any third party watch band that uses this style. You would just need to match the band width size of 22mm for it to fit the watch. Any of these found on Amazon will work: https://www.amazon.com/s?k=quick+release+watch+bands+22mm&sprefix=quick+release+watch+bands+%2Caps%2C156&ref=nb_sb_ss_ts-doa-p_4_26.

      Michael | Amazfit Support Amazfit

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and not as easy yo use as I would like.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but battery longevity is not a great idea on this watch

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi KenM, please note the watch uses a standard lithium ion battery so the estimated battery life should last up to 3 years depending on use. Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    6 months....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made it six months before the plastic body of the watch broke apart where the bands clip to it. The watch was never that great to begin with as the sleep tracker thought i was awake when i was asleep and asleep when i was awake and you have to pay a monthly fee for any advanced features. This seems like a quick cash grab for a terribly made product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Smart watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item day after I bought it...I can't stand that u have to pair it with your phone to talk....I'll b glad when an independent version comes out....I don't get y folks buy these items.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems kind of glitchy. But its a budget smart watch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch to help check the time and other things at work without needing my phone. Needless to say it can’t even go far without your phone. The battery also died quite fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pure Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really enjoying this watch! Only had it a couple of months and the screen had gone out! Piece of crap! Past the point of being able to return it. Would give zero stars if I could.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one instead of a Fitbit because I read an article saying it was better. It didn't even last a week before I was having so many issues. I do not recommend and I returned for a Fitbit. Don't waste your time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just after 30 day the screen doesn’t work and customer service is impossible to get a hold of.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi there, we are very sorry to hear that and please email us your proof of purchase at support.na@amazfit.com and we will be happy to set up the RMA for you to exchange out the watch for a new one. Michael | Amazfit Support Amazfit

  • Rated 2 out of 5 stars

    Fitness watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because employee told me it had fall detection,which it doesn't also can't make or receive phone calls. I guess it's more of a fitness watch. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only month before screen stop working. Also starts in a foreign language with no clear instructions on how to change it.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi Guyomaha, we are sorry to hear this and this would be covered under our warranty. Please email us your proof of purchase to support.na@amazfit.com and we would be happy to exchange it out with a new one for you. Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    Just Pay Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month after the one year mark my Amazfit BIP 5 stop all functions including charging. No support! Go with a better product.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi JamesH, we are very sorry to hear this. If you are only a month off then we are still able to honor the warranty for you. Please email us your proof of purchase to support.na@amazfit.com and one of our representatives will be happy to set up the RMA for you. Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    Buy an Apple Watch instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy an Apple Watch instead. Heart rate readings seem incredibly inaccurate and random. Just spend the extra money and get an Apple Watch (my prior watch had died and this is what I decided to go with….. I’ll be getting sn Apple Watch again soon)

    No, I would not recommend this to a friend