Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $27.99
The comparable value price is $34.99

Customer reviews

Rating 4.8 out of 5 stars with 793 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Alexa Voice Remote Pro for its excellent remote finder and backlit buttons, finding it easy to use and set up. Positive feedback also highlights the remote's overall performance and reliable connectivity. However, some customers express concerns regarding battery life and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 793 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good was able to connect with no issues at all. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, functional to a t but it doesn't pick up my speech as I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a firestick. I definitely recommend getting this. Its is a huge upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and solid case. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro remote is worth it. Especially when they go on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back up of the back up

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loses our fire remote all the time so I have 3 of them. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amusing service everytime is shop here I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I really like the back lighting on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent customer service. We enjoyed it very much.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    replacement remote

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement remote..but the find me feature Will only work will new batteries and only for 3-4 days

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Christopher, thank you for your feedback about the Alexa Voice Remote Pro. I am sorry to see you are having a poor experience with the Find My Remote feature. Here are some troubleshooting steps:

      If the remote finder feature isn't working on your Alexa Voice Remote Pro, try these steps:

      Restart your Fire TV by unplugging it from the power source for 1 minute before plugging it back in.
      Make sure the batteries in the remote are good.
      For best performance, use alkaline batteries.
      If one of the batteries is bad, replace both batteries.
      Make sure you're using the correct voice command: "Find my remote."
      If you're using the Fire TV app to find your remote, make sure that the app is connected to the same Fire TV as your remote.
      If you have more than one Alexa Voice Remote Pro paired with your devices, make sure you're using the correct name of the remote you're trying to find.
      You can view and manage the Alexa Voice Remote Pro names in the Alexa app. The names appear under All Devices.
      Unpair and then pair your Alexa Voice Remote Pro with your Fire TV device.
      If this information does not help, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you! AmazonDevices

  • Rated 5 out of 5 stars

    Firestick remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just perfect solution for tv control. Works power and volume control perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the most amazing customer service you can ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa remote

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with any tv that has Alexa! I have not had any problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    { appreciated the help I received from the GEEK Squad and what good help they were to set me up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd best fireTV remote.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, but the one they made before 01/2024 had hulu and Disney+ , but after 01/2024 they changed the buttons to DirectTV and Peacock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a quality replacement remote for our television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Exactly what I’ve asked for. Looking forward to next visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a amazing universal remote for amazon fire tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a remote for the TV. It works. It's black and slim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choose bundle with the fire cube, to assess with speed

    I would recommend this to a friend