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Customer Ratings & Reviews

Your price for this item is $27.99
The comparable value price is $34.99

Customer reviews

Rating 4.8 out of 5 stars with 792 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Alexa Voice Remote Pro for its excellent remote finder and backlit buttons, finding it easy to use and set up. Positive feedback also highlights the remote's overall performance and reliable connectivity. However, some customers express concerns regarding battery life and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 792 reviews
  • Rated 4 out of 5 stars

    Good to Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gave me more channel for some reason don't know why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gracias Gracias good good good good Gracias good good good good good good good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy lost a $1,000 sale over a $40 return—and

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy lost a $1,000 sale over a $40 return—and tried to upsell me instead of helping. I came in ready to buy a laptop. Before shopping, I tried to return a $40 item. The rep said I was past the 14-day window and told me the only way to return it was to buy a $50 membership. I don’t shop there often—why would I pay extra just to be treated fairly? They kept pushing the membership. Even after calling a manager, they refused to offer an exchange or make an exception. So I walked out. I went to the Pinole store. They accepted the return without issue. That $40 item cost your Emeryville location a $1,000 sale. Rigid policies. Pushy upselling. No awareness of customer value. I won’t be back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Exactly what is needed for late night searches in the bed with no lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick pro remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firestick pro Great remote i love it Shortcut keys are convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well design and easy to use mmmmmmmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better improve remote with speaker for finding it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very nice very nice very nice very nice and very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Because Best Buy techs said voice feature doesn't work well have never tried using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALEXA FIND MY REMOTE !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to hear and locate my lost remote .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Remote replacement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works great with my Fire TV. My TV even works faster now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Team Member was on a break and still helped me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es very sensitive some time is going to change automatically

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi NidwardQ,

      We are happy you are enjoying the Fire TV Remote Pro. If you are having a sensitivity issue, you can always utilize the Alexa Button to start voice control. This will hopefully ensure you are getting on the right screens without issue!

      If you have further questions please call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 5 out of 5 stars

    Amazon remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my firestick Great replacement remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s better than original, better features than old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its exactly what i needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing ……………………………………. I just really needed a remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Different Versions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be wary of this product. This is a great remote don’t get me wrong, however there are at least two different versions of this controller. Of the four buttons two buttons are defaulted which are Netflix/Prime. The differences are Hulu/Disney+ and the other is Direct TV/Peacock. There is no way to tell the difference in the boxes they come in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick Remote PRO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to Bluetooth headset.. very easy connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I the new remotes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like the new features. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Remote works with my new Amazon echo Show 15

    I would recommend this to a friend