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Customer reviews

Rating 4.6 out of 5 stars with 1427 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the easy setup, replacement functionality, volume control, and TV control features of the All-New Alexa Voice Remote. They appreciate the convenience of programming, using it as a replacement for their Fire TV remote, controlling the volume, and having full control over their TV. However, some customers express concerns about its price, compatibility issues with certain TVs, occasional connectivity problems, and pairing difficulties with Fire TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,427 reviews
  • Rated 5 out of 5 stars

    Highly Suggested Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and of the highest quality. I would highly recommend this purchase to anyone who's in need of this item as a replacement or simply to have an extra one.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Doesn't work with all FireTV/Sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with 1st or 2nd gen Fire TV boxes, hence the average rating. I do know someone that has a new 4k firestick which has the same remote and it works well with the stick and the tv volume/power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire Stick Remote Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Fire Stick replacement for the original damaged remote. It was a little difficult to pair with existing fire stick. That is the only reason why I have it 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than original.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put the original thru washer. Glad I did. This replacement is a far better remote. The only complaint I have is it is hard to open to place batteries in, a known problem they seem disinterested in solving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I misplaced my original Amazon remote during a move. I ordered this one online. It was easy to connect with my TV/Internet. The added Alexa voice remote is a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Amazon remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set-up. I did buy a case to go on it as it is kinda made cheap. This is a replacement one because my other one cracked by one of the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement to the original

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the original. My dog chewed up the old one and this one had no issues connecting and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote for Firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Firestick remote stop working. Searched online and found Best Buy had Amazon remotes in stock. Easy to program and good price. Curbside pickup was easy and effortless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for mom

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother has trouble switching to input hdmi 1, but once there, she loves the firestick. She has an older flatscreen but if she ever needs to replace it, it will be a smart tv so she wouldn't need the firestick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and connect to my prime account. I love that you can pair it to your tv for control so it eliminates the need for multiple remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Hound Bait

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These remotes go fast at our house. My hound/beagle mix has eaten nine of them. This one is number ten. If she eats it then I think I’m just going to go without tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works just as expected. It has a few more features over my original but mostly its just more reliable. I do wish it had an input button for the TV instead of just power and volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced all 6 of the original remotes in my house with these. Alot less clutter. Also now my wife has her remote and I have mine in our bedroom......she still manages to loose hers hourly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally one remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having one remote. Turn on tv and volume on remote is the bomb diggity. We highly recommend getting one. When the budget allows we will get one for every tv in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for my daughters TV because the internet had disconnected. So, I really wouldn't know if it works or not. I would still recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My puppy ate my Firestick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly happy with my purchase. I didn’t think it was going to work with the fire stick that I had gotten for Christmas, which my puppy ate my remote, but it did work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement. I had a firestick that was given to me without a remote so i replaced it and worked great and compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my Nvidia Shield. Works great with no problems so far. I hate the volume slider that is on my Nvidia Shield remote, so I'm glad this remote worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but too expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of gave it 5 stars but I thought the cost of the remote itself was way too expensive. Just $10 more you can get the whole set with the fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. I needed a new one after my dog loves to steal it and run around to play with it. The built in mic for Alexa is a great thing

    I would recommend this to a friend