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Customer reviews

Rating 4.6 out of 5 stars with 1427 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the easy setup, replacement functionality, volume control, and TV control features of the All-New Alexa Voice Remote. They appreciate the convenience of programming, using it as a replacement for their Fire TV remote, controlling the volume, and having full control over their TV. However, some customers express concerns about its price, compatibility issues with certain TVs, occasional connectivity problems, and pairing difficulties with Fire TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,427 reviews
  • Rated 4 out of 5 stars

    Love the unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love my Alexa I am disappointed in the longevity of the product. My last one lasted just under 2 years and there's nothing you can do to have it fixed. Was told to just throw it out Ugh...more landfill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho the lite looks like the 4K Don’t be fool it looks different even tho I know this will be the new look I feel like it still needs works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost our original remote that came with our fire stick. To order a replacement was nice. It was easy to set up the new remote to the fire stick and the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, I ordered the wrong item, I wanted another fire stick , which I plan to reorder once I'm reimbursed. The fire stick I do have works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have an Extra remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the original and had to get a replacement. Does what’s expected. Wish it had a phone link so I could control everything from the app just like a remote

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 3 out of 5 stars

    better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than original. Buttons don't always respond but that's expected with cheap material anymore. Nice to include volume buttons for tv if you have a soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works fine, no problem syncing with my Fire TV. Ended up being the Fire TV that was going out on me. So I had to purchase the Fire TV cube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fire tv!! Don't even use regular tv anymore. Though I keep messing up my remotes... not because of their quality but I'm destructive haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they finally added the TV power and volume feature. Too bad they didn't add an input button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having these on all my TVs. Excellent picture I can stream from all my subscriptions. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item very nicely put together . Just did not work with alexa alone . needs to buy the firestick to go with it .

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this remote to sync with my Insignia Roku TV. It may not be defective but I just gave up trying. I got my old one to work again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome streaming stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good streaming device... I got it for my Sony 4K xbr tv (x900f). Although it’s a 1080p stick, my tv upscales it to 4K. Very smooth and pretty fast device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchase thus Firestick I didn’t know much about online streaming. So happy I made this purchase. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good price. It was in stock. Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy purchase. The product was in stock at an exceptional price. A very courteous sales representative directed me to where the product was Located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old remote kept getting stunk I guess I spilled something on it so I’m happy I got this new o e

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Effective but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to make any tv with an HDMI port a smart TV! Easy to use! Sadly, there is noticable lag that is non on the newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such an incredible remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son poured water on my previous fire stick remote controller, and I ended up buying this updated model. I am so far impressed with the added features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original remote started acting up so I checked Bestbuy and luckily they had them in stock. Without it my firestick would of been absolutely worthless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa voice remote adds volume control, along with mute for your TV or A/V receiver that is hooked up to the latest FireTV. It’s easy to set up and works great.

    I would recommend this to a friend