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Customer reviews

Rating 4.6 out of 5 stars with 1427 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the easy setup, replacement functionality, volume control, and TV control features of the All-New Alexa Voice Remote. They appreciate the convenience of programming, using it as a replacement for their Fire TV remote, controlling the volume, and having full control over their TV. However, some customers express concerns about its price, compatibility issues with certain TVs, occasional connectivity problems, and pairing difficulties with Fire TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,427 reviews
  • Rated 5 out of 5 stars

    Big improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote improves on the previous generation. The added TV controls are more convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up and is great for any tv in our house! We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with all my electronic devices, so I only have to use one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been dropped t my 3yr old a dozen times and it still works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement remote control for Amazon Fire TV. Backup remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FireTv remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement remote for my firetv. Fits my amazon tv i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excellent product i would recommend again Wo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent product i would recommend again Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had lost my original remote. I am glad I was able to purchase one at Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked at first, then disconnected still having issues connecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with alexa and does what it is supposed to do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dog chewed up the first one. This came on sale and was a great replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, easy to use . Lots of apps and up to date shows, well recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the old remote. Easy to connect to the fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had lost my first one bought the new one I been happy ever since thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works, no pairing of programming needed. Comes with batteries too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I needed at a good price. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote definitely lives up to it's name. I didn't want to buy another firestick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is just like original remote. Good smart tv remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 3 out of 5 stars

    A ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job amazon. The new and improved remote is a good move on your part!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Alexa, play 'Diners, Drive-ins, and Dives.'"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for a tv that I didn't want to get an extra cable box for.

    I would recommend this to a friend