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Customer reviews

Rating 4.6 out of 5 stars with 1427 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the easy setup, replacement functionality, volume control, and TV control features of the All-New Alexa Voice Remote. They appreciate the convenience of programming, using it as a replacement for their Fire TV remote, controlling the volume, and having full control over their TV. However, some customers express concerns about its price, compatibility issues with certain TVs, occasional connectivity problems, and pairing difficulties with Fire TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,427 reviews
  • Rated 3 out of 5 stars

    did not work with our 4k fire tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote did not work well with our Toshiba 4k fire tv, however, we do have other TVs that it did work with so we kept it. We had to reorder another remote for the 4K which was an insignia remote with the same buttons as our Toshiba 4K fire tv and it works great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, but needs some instructions with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's a great remote for the new Alexa Voice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong remote. Have not been able to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How’s well with the fire stick. Works with my tv also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced lost remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced lost remote with this one. It connected, no problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered to help watch my tv and movies on the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn’t get it to connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried for several days to connect to my amazon fire tv and I couldn’t get it, this was the second remote I purchased because I thought the first was defective. I eventually returned and just used the amazon fire tv remote on. Y iPhone and am very satisfied with the app

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a remote for the living room tv. Just what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reliable and adequate if you don’t want to shout at Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one programmable remote, couldn't keep it by my chair.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Check TV compatibility before buying

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a good product but it only works with newer model TVs. Kept it for no good reason, but bought another similar looking made specifically for my model TV.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Connectivity

    Rated 1 out of 5 stars

    Fire TV Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt connect to the tv no matter what i tried. i don’t know what else to do it seems defective.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good for 3rd generation fire units. Took it home and wouldn’t connect. Took it back and bought a fire stick 4000 which I should have done in the first place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use this with my 2nd generation Fire tv. Not sure if it was a dud,but it would sync with my fire tv box for 5 minutes then it would disconnect.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Will not work with tv that has fire tv built in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and read most the reviews everything everyone was saying seemed like it would work with my TV. I have a 55 inch insignia TV with the built in fire tv. Well if you have a TV that has built in fire tv do not buy this it will not work. You have to buy the correct replacement one that will actually work with ur tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great device, but could not pair up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new device because the original no longer worked. Could not get the new one to pair up so I returned it. Looking to purchase a whole new Firestick kit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way over priced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the app you have trouble with keeping track of your remote. Takes the remote to set up but after that you will always have a remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good, nothing to complain about really. Great when you are staying at a hotel that doesn't really have anything to watch!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa fire stick remote.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got chance to use i was so mad. My little dog decided to be naughty the same day of purchase he chewed it all up. He ruined it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Firstick remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not dog friendly. Any little bit of trauma and it becomes nonfunctional We are on our seventh remote for two fire sticks

    I would recommend this to a friend