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Customer reviews

Rating 4.6 out of 5 stars with 1427 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the easy setup, replacement functionality, volume control, and TV control features of the All-New Alexa Voice Remote. They appreciate the convenience of programming, using it as a replacement for their Fire TV remote, controlling the volume, and having full control over their TV. However, some customers express concerns about its price, compatibility issues with certain TVs, occasional connectivity problems, and pairing difficulties with Fire TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,427 reviews
  • Rated 2 out of 5 stars

    nooo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this this broke and theyre not very durable AND insigniaa is 7 bucks this 30

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work on our fire tv like they said it would. It turns off the power but nothing more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work on old generation fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to put better I do on packaging to show which units it works on so don't know if it works and returned it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for the tv and was a pain to return...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Couldn't connect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Could not connect to my firestick.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    remote cover aftertheorderarrived

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wrong posting for a different item instead the item I wantedv

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get it to link with my TV even though it was suppose to work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    The remote would not work. Had to return.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Would not connect to my fire TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wont work with fire tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote will not work for all fire televisions

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire remot5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it program for my my fire tv at making many attempts

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Too expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same price as the remote with the stick so expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Pair With Insignia FireTV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not pair with a FireTV as a replacement remote. Don’t waste the time and money on this if you own an Insignia FireTV as it will not pair. I’ve tried every way. Reset the TV, reset the remote, tried pairing mode multiple times. Now I have to waste time returning it and ordering an OEM remote.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work with my amazon fire tv. I tried for 5hrs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took half a day to get this remote working. Not worth the money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This item could NOT be paired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item could not be paired with my Amazon Fire TV box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tried programming it to my tv but it never worked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to keep buying them because the fail quickly???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 4 day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote paired to my fire stick and worked for 4 days and hasn't worked again. I think it's better to buy the firestick remote combo. We have 5 of them for 5 TVs and 1 fire TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought this for my 4K fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote for my 4 k fire tv for the fact it had a on / off toggle switch. This does not work with the 4 k fire tv . Sadly it only works for the 4 k fire stick , in which it states on the box it works for fire tv also. Very disappointed with amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item doesn't have a long life!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my second remote. Same problem where it powers on and that's it. Voice and channel changing capabilities do not work. Install new batteries then reset it. And nothing. So I'm down to installing application to my phone.

    No, I would not recommend this to a friend