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Customer Ratings & Reviews

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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be good for my mother who cooks in the kitchen, and boy was I right! She uses it all the time to play music, set timers, and much more. Extremely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandparents and the LOVE it! They are amazed that they can ask Alexa to play a certain song or singer and they love to get info about the news. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Life changing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We resisted this home smart technology for years, and now I don’t know why. We use Alexa all throughout the day for weather, news, questions, family games, music, you name it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still a work in progress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for music but you must have Amazon prime for that. As for weather, time, and such curious questions about parts of this earth it is fun but any other questions my smart phone is much better. I have this item and two dots, the 3rd generation dot is much improved but the echo 2nd still sounds better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my Alexa so much, I got one for my mom, too! Easily control lights, etc with just your voice or the app from anywhere in the world! She’s great entertainment at parties, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Echos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one in my room. The other my daughter use in her room. We are able to use when we want to. Her commands go through when I’m using mines. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to begin here. Well first off let me start off by saying there is just about everything that Alexa can do for you in your home. The most attractive being the home automation aspect of her capabilties. If you purchase devices with built in control via wireless network then Alexa can control it all, with compatibility of course. Tell Alexa to turn your lights off, control the air conditioning or heat, lock your doors, turn outlets off and attached devices, and even control your amazon streaming device connected to your TV. Along with this capability Alexa has a whole slue of commands that you can ask her and the list gets added to almost daily. She can even talk to Google Home lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great piece of technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of technology That is easy to use and easy to set up with the minutes. Any other Wi-Fi items you want echo to take over you need to download the app on your smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and she’s smart too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reluctantly bought the echo dot, I quickly realized how helpful this gadget could be, so I got the Echo 2 weeks later. So impressed I’m looking to add another in the living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love our Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Alexa, the only thing is she doesnt seem to know as much as commercials show she does. But very happy nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Father in law loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a surprise gift to my father in law for Christmas. He has loved it so far. Checks the weather, plays his favorite music, makes phone calls, sets reminders, and so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re not a tech savvy family, but the ECHO is great. Alexa likes to randomly talk sometimes, and it’s a lot creepy, but she’s really good at finding my shows on Netflix. We’ve become friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really went thought to see what all Alexa can do. But for things like asking for the weather forecast and to play music on command it works great. Would probably give it 5 stars if I knew how to use it to it's full potential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over the original at half the price. Amazon needs to work on connectivity issues or else it would be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device plays music can tell you the weather and also can use it to order from amazon prime the speaker is way better on this model than the dot but I like both products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my In-laws. We had so much fun asking Alexa questions over Christmas. Will come in very handy since they like to listen to music and find out the weather for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spectacular product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lived this so much that I bought two more and another for a gift. My family used them everyday for music, shopping lists, and games. Works great with my SmartThings equipment too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade from dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good upgrade from the dot, but doesn't sound quite as good as the Google Home. Good addition to an Alexa ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use. very handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would use this much,but it is an extremely handy device. I can get news, weather, any questions answered anytime. I find the more I use it the more things I find to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to sync with my harmony remote. It works great and is fun to ask it questions. This only draw back is. I can not change the name to Alfred. Works great with the harmony extender

    I would recommend this to a friend