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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,074 reviews
  • Rated 4 out of 5 stars

    She is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa. She can do lots of stuff, that is really cool. Its not a needed product but it is definatly a wanted product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good sound quality. I've connected several smart plugs and one colored LED light to my devices. I've bought three Echo DOT and brought the feel of technology and cyber to my life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised with how well this works. DIdn't know what to think of it when purchased but the technology is not a gimmick and the speaker is actually quite good for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is awesome!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device to have around!! Plays music with voice command, weather, can even order through Amazon; might want to set restrictions for purchases though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great assistant in the kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo! i have it in the kitchen so i can listen to music while I'm cooking. Alexa knows all the measurement conversions which is a cool feature. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use Alexa while cleaning or cooking because it’s easy to use it’s voice command there is no need to stop what you are doing to change the station or volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, Alexa is the best thing that could exist. My kiddos really enjoy it and plays with it. Strongly recommend this to anyone who doesn’t have one or is thinking of buying one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything worked as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it wouldn't work for us. It almost seems like a duplication of technology. Can enable Alexa on our tablets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addiction to our home. Used in the bedroom for the alameda features and a Bluetooth speaker. This is a great upgrade over the dot in bothe sound and mic sensitivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked more literature included to understand how to use. Had to go on internet which was a little complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo ho ho ho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple of echo pucks last Christmas and found out we like the convenience of them so we upgraded to the full echo. The sound quality os great for such and little unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to “smart home” setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a old iPhone dock in my workout room. Works great with Fire TV stick & Alexa voice controls. Plenty of sound to be heard over treadmill & other noisy equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Use for playing music mainly but its great.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this around the house as a wifi speaker and it sounds great for the money. Have a few of them all in sync so you can have the same music playing around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one to replace a prior generation. Sound is much better. Clear and understandable. Seems to work flawlessly. Understands my voice and commands without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. loves it and so does my dad. i find it a glorified speaker but if you have the understanding and time it can be great for lazy people to control lamps and tv etc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my parents & they use it daily....i just had to set it up for them first..lol..sounds good & will definitely get another one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one before and enjoyed it so much that I bought another one! Still wish it had an on/off button/switch instead of having to unplug. Great item!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this primarily to play music. Only gripe is that there is no on/off switch. You have to unplug to turn it off. Other than that, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned one unit, and I live it so much that we bought another! Amazing sound, plays Spotify and others, is great for the news, and can answer any questions you have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I brought an Amazon Echo 2nd generation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since we got our Amazon echo we have had a blast with it! Will you put it in the middle of the house come or a good sized house I might add and it hears us from any Room! I love it!

    I would recommend this to a friend