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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 6,074 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to Use and Quite Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this Echo speaker easy to setup, easy to pair with my Amazon FireTV box, smart bulbs, switches, outlets, and locks, and very consistent in its voice response using Alexa. I find myself using it as the speaker for content I watch via my FireTV box, and the sound quality is good. It is also good for listening to Amazon Prime Music streams. Pairing it to the FireTV Box via Bluetooth took a couple of tries, but once paired, it has worked consistently well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my echo dot and anchor speaker to this echo second generation. It was a great value for $79.99, And the sound is much better. This device understands my voice much much better than any Siri device I own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Option for Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice option if you use the Amazon Alexa products. It looks better than the original Echo and sounds a little better too. Much better sound than the echo dot although you can add speakers to the Echo dot with better sound quality for the same or less but it will likely have a larger foot print than the Echo. But the sound is perfectly fine for most.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to use speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to play music. This is a great speaker and easy to use. I was really worried about Alexa being able to hear me because I have a very soft voice due to having a trach and vocal cord problems. The Echo works great and Alexa can even hear me from another room. I also like that I don’t have to have a particular radio station, but just say, “Play 80’s station .” I’m looking forward to learn all that this Echo can do besides play music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Alexa ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ! I can ask for any music to be played .. add something to my shopping list or to do list .. without running for pencil and paper .. I have the app on my iPhone so my lists are always with me ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for music from Pandora and Sirius XM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Download the app and get started. Had a little trouble with Sirius XM, but with a phone call to Sirius XM they walked me through the setup. Able to listen to music without interruptions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Our new Echo was easy to set up and it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new Echo during the Black Friday sales. It was very quick and easy to set up. The Echo works great and the sound quality when playing music is much improved over the earlier generation's sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Device - Clear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this instead of the smaller version that costs less. Recommend getting the Echo due to better quality and louder speaker. Great Buy - family is enjoying the voice capabilities and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Amazon Echo as an anniversary present. It has proven to be the best present...from playing music to calm an upset infant to playing music games, the Echo has been a great addition to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Similar to the Echo 3 but the sound is awesome. Got rid of my TV sound system and intergraded this with the sound system. Alexa responds no matter how high the speaker is playing. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several gen 1’s integrated in my whole house automation system and this gen 2 fell right in. The smaller size is more astetic than the previous ones. I don’t miss the wheel for volume. Works as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speakers, love the guality sound and design and colors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for snyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allows me to set timers, play music, update my shopping list and so much more without even moving a finger. It is so convenient and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given this for Christmas and I absolutely love it. It's fast, easy to set up, user friendly and has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good speaker for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of these since can now pair them and play in stereo in addition to adding the optional Sub. I have been automating my home, so the integrated well with my echo show and Ring security system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has some great sound, and when coupled with your amazon prime account it has lots of music to play though it. I also like that it will connect to my blue tooth speaker and it will stream though that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is an awesome value for the price. It was easy to set up. I have it primarily as a music player for Prime Music, but it also controls my lights, thermostat, and heating up my espresso machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very cool and we love it it was very easy to set up and easy to program. We liked it so much we got another one a week later for another room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than the 1st

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a second unit for my downstairs area. Although its smaller than the original, the sound quality seems better. Its works seamlessly with my other one. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Father in-law loves it for a small speaker it’s very loud and easy to use and very easy to set up

    I would recommend this to a friend