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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this as a gift for my son. He loves the quality of it and the sound. I would definitely purchase again for someone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo is really nice. Has great sound. Just make sure you have amazon prime or Amazon music or its not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freaking Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interaction and the integration with the small amount of smart home devices I have. Can't wait to get more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first smart device and I couldn't be happier. Sound is decent and Alexa is very responsive. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    husband likes it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a spur of the moment purchase and my husband likes it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for creating routines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool to help organize a busy house hold. With the routine feature and reminders morning run smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is how I start my mornings and catch up any time i need random info, definitely getting more for around the house!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cool features, but not my thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Alexa is really cool for someone who wants all the smart home features. I personally don’t care for all of them. I will never buy the programmable lightbulbs and we currently do not have a thermostat that is compatible. I tried to set up some personal features and it wouldn’t cooperate properly. We also tried to set it up to our ring doorbell and it never worked. I thought it might be cool to have for some of the features but we mostly use this to listen to music. It isn’t a bad product by any means, we just don’t see the need for all the smart home features so we aren’t using it to it’s full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Different new tech toy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my oldest son and he's enjoyed using it to control his new light bulb that can link to an Echo. Also uses it for music, alarm, and occasional internet questions! He's hoping to get more bulbs and plugs to attach to his Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Alexa and my kids love hearing whatever song they want. We are just scratching the surface of what Alexa can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great piece of tech.Alexa is a wonderful experience and a great edition to our home.She does it all except cook dinner!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for a small room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the larger echo for upstairs and this one for the bathroom. It works perfectly in a small area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast and have no issues. Works great does everything it is supposed to and sounds decent for a small speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Speaker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful smart speaker. Sound is a definite upgrade from Echo dot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming !!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a Best Buy deal of the. Day and it’s pretty sweet and very easy to set up !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I never realized how helpful Alexa could be. She does everything from controlling my lights to telling me jokes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great features. Surprised to find so many options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa knows all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa knows all and can do all. She can play my Prime music and activate my videos remotely. Games are fun and cool. She can also answer just about any question you can think of. Kinda creepy shes always listening though.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Echo Smooth

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a a good looking echo smart speaker, gets the job done, looks good in any home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made in awhile. Well worth the price

    I would recommend this to a friend