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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoiled by Alexa!! Listen to books and music the most. I do enjoy sounds of the rain as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar for my 65 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a sound at for my tv and the space I had this works great. It is perfect for what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy helper in our kitchen, as well as great sound when listening to Christmas music all holiday season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for common areas and programming at work. Easy to i setup and great performance for its intended use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds great on this echo. I listen to it all the time and love telling Alexa to turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and like it. So, I bought a second one for my daughter and she likes it too. It is very helpful to set up smart things at home; you can also ask Alexa for info about anything. Like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of fav gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome..so many new features..love the music and have used the other features for cooking and education

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom to give her something to listen to music on and to use as an alarm when she naps and she loves it. We still have not uncovered everything Alexa can do but so far this is a nice device to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during a great sale promotion. Sound is better than a dot, but at full price I would have bought another dot instead. As an only echo device this may make a better impression.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got this one! Definitely worth the extra money!! Speakers are better than most Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has decent sound for a compact mobile device. I would definitely recommend it and may buy another

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon echo a beautiful speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I tell everybody. I know about how I enjoy picking different music to listen to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced the older one in the kitchen, super great sound. Very pleased with the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun, still learning all the uses. Husband loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got for my mom so she can just speak into it. To be able to call me by speaking in to it .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa - start to a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Alexa Echo for Christmas. Enjoyed her abilities so much we added Dots in two other room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom really enjoys this product.Brought it for her for Christmas. She has used it every day. We

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa does it again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an Alexa but decided to upgrade. Love, love, love this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My disabled son uses this to control many devices in his room. It gives him back a lot of independance.

    I would recommend this to a friend