Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 11. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 12. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 13. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 14. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 15. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 17. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 18. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 19. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Connect to Alexa with Echo video 1 minutes 52 seconds
  • LG Smart Laundry video 0 minutes 20 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds
  • Features: Amazon Echo (2nd Generation) video 1 minutes 22 seconds

Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

Model:
B06XCM9LJ4
SKU:
5982513
Highly rated by customers for:
Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 6,074 reviews

  • Grandmother loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandmother - she loves it - works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend amozon Echo to all I know Plays what I want

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit in kitchen and blends right in. Works great. Great volume

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for such a small device it sounds great.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for asking questions or playing music

    I would recommend this to a friend

  • Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound out of a portable speaker. Alexa works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Good starting point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father and law he loves it for music

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Third one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. The whole family enjoying them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy & I would recommend it to anyone!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use it for music and it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this!!!!!!!! We have one in every room!!!!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    WHOA!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better sounding than the first generation Echo!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Good but Echo dot is better deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well and speaker is marginally better than echo dot. But I think it's better to buy Echo dot and use extra money to buy a real speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Alexa rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is amazing with quality sound, Works well

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent entertaining love all things Alexa does. Good sound

    I would recommend this to a friend

  • Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use my 5 year old has no problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product and purchase, performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great speaker. I am even far away and this speaker is able to hear me. It understand English even when set it up in French.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Fun Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours of fun asking pertinent and not so pertinent questions.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    More handy than I thought it would be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Very easy setup. Handy once you get used to it.

    I would recommend this to a friend
Page 193, Showing 3,841-3,860 of 6,074 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.