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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great device, but is really just a bigger speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If sound is important this is the device to start with, but if you don't care about that the Echo Dot will suffice for functionality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We love Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Alexa for weather, music and information. Also like the ease of turning the lights on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how lived without Alexa before! I was able to link multiple streaming accounts (Spotify, Pandora, Amazon) which is great because if it's not available to play on one platform then Alexa automatically finds one where it can be played. I also love having a little fun with it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Voice comnands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is limited but it’s only second generation next years model hopefully improves voice commands but still a great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got Echo it seemed I didn’t need it but as I’ve used it more, I am enjoying the music and radio programming.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good amazon echo version, very elegant. But its expensive compare to other speakers

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great item to have in a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my amazon echo 2nd generation and it has been absolutely fabulous. Make operation of all my smart devices easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this after the Google Home device ended up being a bust for us. To say we are in love would be an understatement. We use it for literally everything. Making shopping lists, measurement conversions when cooking, listening to music, looking up fun facts for the kids. Everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the easy set up and was easy to use. I didn’t care for the quality of the speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great midlevel device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up. Had some loss of connection during music stream that I have not experienced with the echo plus.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    The Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is fun device that doesn't take up much space. But to enjoy the full benefits of it, you need Amazon music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home with Alexa is fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids consider Alexa a partner.lol as it helps them with the weather and fun stuff to do around our new area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hey Alexa!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to like this device that works for you. It does have issues at times hearing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and selection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Amazon Echo as gift. Entire family enjoys and we will be looking to add on additional components. Reasonably priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step up was easy, however it was challenging to get some of the wifi devices to sync with Alexa. Overall good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and they seem to enjoy playing music or asking Alexa questions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is easy to set up and has very good sound. It works well with the Dots we already have, most of the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this Echo as a gift. Visited the recipient recently and the Echo was told the Echo was easy to set up and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool gadget...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning the ins and outs of this thing, but it’s pretty cool. I’m sure to find some interesting uses for her!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is really useful for playing quality sounding music anytime I want. Don't use too many of the other features yet.

    I would recommend this to a friend