Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is really useful for playing quality sounding music anytime I want. Don't use too many of the other features yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Alexa as a gift last year and I love it, so I bought another one for my ex and kids. We have been having fun with the kids games Alexa has, purchased smart plug which allows Alexa to control my living room light as well as purchased a smart bulb for the kitchen and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works really well!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo setup was fairly easy. It processes about 97/98% of the tasks that I ask. However, I am very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. The only thing is that it looses connection and has to be reset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. So cool to automate and connect everything in the house. The speaker is good but not excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    I did not like the Echo at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have the Google Home already. I got the Echo for my kitchen. When I would ask the Echo certain questions it could not find me an answer. I would then have to go and ask the Google Home the same question and I would always get an answer. My husband asked both devices a question at the same time and the Google Home was first with the answer. So I returned the Echo and bought another Google Home.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to automate the house and all with simple voice commands. Asking for music and getting is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Amazon echo is a nice model. Sound quality is very good but lacks the range of the older, full size model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is of great assistance from controlling smart bulbs to making shopping lists. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using my Alexa to listen to music. I am sure the other features are great. Sound quality is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Compared to Google Home it is just not there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right out of the box experience is not nearly as flawless as Google Home - We ask Google Home all sorts of questions about people we see on TV, history class questions, etc... and Google Home gets about 90% of them and Amazon less than 50% unless you set up additional steps on your phone with the App. Both can have accounts attached and play music from a variety of sources.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never really curious about smart devices, I only purchased the device because it was part of a bundle deal. Since then I have fallen in love with it. It’s extremely practical, helpful, and now controls part of my home. This Christmas I gifted a couple to friends and family and all loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome for entertaining with a small group.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I say what i need and it plays what i request. The volume is great and projected well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I know this thing will send all my searches to the NSA and whatever 3rd parties Amazon sells to. Once I got over that because I am sure plenty of stuff I use does this. It is convenient to be able to use this to find out what I need and set alarms and control devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virtual assistant and speaker

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying this because of the microphone and security issues, but I like the fact that it has a mute button so I don't have to hear/speak to it when I don't want to. Tons of features and still learning more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device, works well, easy to set up. Would like a video on how to use the device and the limitations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice little speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this thing for a gift for myself and i like it a lot wish it was a little louder but it will work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Echo for over a month and really enjoy it. It's great for playing music and answering basic questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little unsure if I would use the Echo when I received it as a gift. But now I wouldn’t want to be without it! Love keeping my grocery list on it and have found so many other helpful tasks for Alexa. And music is just a request away! Very happy with our new companion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    full sized alexa speaker for main area

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved echo dot into bedroom. use this in the main living area. nicer, louder speaker. satisfied.

    I would recommend this to a friend