Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to use. Lots of possibilities. Cutting the cable now and we use it for all our smart devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cute - have to reset if your wifi goes out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of Alexa, and this little guy is freaking adorable. The only thing that's a bit frustrating with this model (doesn't happen with my various other Echo devices) is that if my wifi goes down or gets reset, I have to set this one up all over again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms. Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ms. Alexa is going to be used all the time in my house, I just love all the different things she can do.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Alexa Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Lost a star because it often takes 2 or 3 verbal commands to get any response.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music and ai

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is smart it can talk and play music it can also answer questions and control l your home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Invasive for Me

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well but I found it to be too invasive of my privacy so I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good and fun speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use. I still prefer Google over Amazon in terms of assistants and services.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the Amazon Echo everyday and so do my children. The speaker is decent for listening to music too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very neat little device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my Echo. It's capabilities are extensive. Good sound as well, and that surprised me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After firmware updates this is a great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So initially there were audio quality issues, but after the latest firmware updates these seem to be resolved. This is working well in my Alexa household (this, 1 dot and 2 Ecobee 4 thermostats). It controls my smart plugs well (wemo) and Alexa as a whole has nice integrations etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa, I’m home...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Plays well with other things...except my playlists from iTunes...Speaker sounds good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for smart home

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have smart appliance or home, Alexa comes in handy. Voice control is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun...

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've asked Alexa; "Alexa, what's the point ?!?" ...she hasn't answered yet. I've also asked her; "Alexa, do you listen to and record everything?" She responds with some legal mumbo-jumbo about privacy settings... buyer beware !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good hands free speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tool is a good tool to turn just about anything on and off in your house - including locking your doors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo for mom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mother in law so she can listen to music using voice commands. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speakers, Alexa can do so much!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on my lamps, gives me the weather plays radio stations and more. The speaker sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    better acoustics than the dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to request any type of music and have it just play or ask a question and get a quick answer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alot of fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy playing with Alexa, having some issues connecting the wifi plugs but still alot of fun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality amazon echo speaker for the price point. Wish it was wireless however it is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great smart speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like echo (2nd Gen) because I can ask Alexa to play any song off my iTunes and she plays it

    I would recommend this to a friend