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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works find. . Good product. Best Buy’s price . Fits in fine with the furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this and like that fact that it plays music and tells the kids stories

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good affordable smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound with a price that won't break the bank (especially when on sale!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it but my tv is older and cannot connect even with the fire stick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and perfect for a bedroom ... it was a little difficult to pair

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy without and bells and whistles. Easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Echo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Echo. It does everything we need and want it to, plus a whole lot more. I definitely recommend this device for anyone looking for a hands free type of music or info device for the home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very pleased with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Just ask or tell it what you need to know and you’ll get your answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for Christmas. She has no complaints and uses it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at the decent quality sound and the selection of music I could listen to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device for getting quick information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellebt device for finding information or turning on compatible devices hands free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    big disappointment that it is not wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no wire coming out of the echo in any of the ads. I was extremely disappointed to discover that it was not wireless. I know the technology is out there. I have a need to move this from room to room as I do all my Bluetooth speakers. So I must unplug it and re-plug it in and then wait for it to set itself up again. Had I realized this, I never would have purchaed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa 2. Easy to setup. Purchased 2. Love it. One for me and one for my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit too early for a good review. I have had difficulty with the unit perhaps because my internet provider, Century Link, has had problems. I've also been disappointed in that the unit constantly promotes purchasing a subscription to Amazon Unlimited music when I've been happy using the music provided by Amazon Prime.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and fun to have. Bought it to stream music but can't link to iTunes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a gift for my sister and her family. She has 2 girls in their early 20's. They love it!! They use it everyday for music, recipes, information and are still learning all the great things it can do. Well worth the price. Made a great gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good looking Alexa device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa device looks very nice when putting in living room. The speaker is good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fun Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for an elderly person. I had to set up device. Once setup they love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much to do with all these skills!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody knows by now just how cool the Alexa devices are. I personally have two in my home running many smart devices as well as providing entertainment and utility. This one is a new generation Alexa which I gave to my niece as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sound is very clear. Will definitely get another one for the kitchen.

    I would recommend this to a friend