Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 6,074 reviews
  • Rated 5 out of 5 stars

    Love the Alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We call her the "A word" until we actually want to use her. Her hearing is so good she picks up her name even with a whisper. One of the best electronics I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon keeps innovating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional speaker. Alexa is able to make life a little bit easier each day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers are OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter. Amazon prime member, she wanted it for the speakers. If you do not need speakers, just get the dot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Eeh It's OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Bose System. It works great to play my playlists through and ask a few fun questions to. Where it lacks, is it does not have a Google database. 9 times out of 10, you ask a question and Alexa says "I don't know that one." My guess is, that the Google one probably is connected to, well, Google so you might be able to ask many more questions that get answered. It works fine for what I bought it for. It will tell you the time, the weather and connect devices, but that is pretty much its limit. My family was disappointed. Marketing presents it much differently than it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice to have smart speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality as the 1st Gen, but smaller. Easy to carry, and easy to operate.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Good speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish Alexa worked better. Too often it doesn’t hear or understand my commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Alexa great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase this was, it has a lot of features that you can program. You can purchase the special outlets and command Alexa to turn on lamps at specific times each day. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to operate.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to get the music I want. It has many useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted one of these and I’m glad I bit the bullet. This speaker is the reason I get up for work on time in the morning because it’s loud enough to get my attention. On top of that it’s just cool to have around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value in a Smart speaker.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2nd Gen Echo speakers are good value and decent sound for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad came over to my home one day and heard me speaking with my Alexa and got really surprised. He loved it and I bought him one. He was astonished of what Alexa can do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great indoor speakers

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use it for my bedroom and it works great, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Dependable for use. Daughter loves playing music. Comes on easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    difficult to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not tech savy, but fun when we got it going. a good starting place for the item niche

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Interesting Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy tech if like getting quick internet queries. Weather, music, trivia gadget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    loved the Alexa!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the Alexa! Wished she just went a little louder.. set up was super easy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome Home Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Alexa for a little over a month and find her quite helpful when stumped on questions on just about any topic. Love the games especially Jeopardy, Question of the Day, 20 Questions, etc. Learning new ways to use Alexa all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    alexa is fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves it. Play whatever music you want during the party.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Package deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with the package deal that came with the Phillips lights and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads of fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoided this for too long. Loads of fun for the whole family. Makes us laugh, gets the whole family dancing and laughing on almost a daily basis. Helps with reminders. Helps me stay connected when I'm out with "drop in on home". Love it

    I would recommend this to a friend