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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 6,074 reviews
  • Rated 4 out of 5 stars

    Alexa smart speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Alexa with asking weather related questions and to tell me jokes. Look up simple recipes while I’m cooking. We have an outdoor speaker and have Alexa play pandora music while we are outside. It’s a little too touchy when we say words that sound like Alexa to the speaker and out of no where it responds with I don’t know that. But it’s all good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful smart device, sound works great, nice and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great device to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty nice to listen to whatever song you want to at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    a terrific gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this and the recipient loves it. A great source for information and music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and really helpful in answering questions and playing music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great start to a smart home. Works well. Does what I want. Can’t wait to add on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not enough color for the speaker, j

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to listen too, too, too,too. That is all it is good for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another for daughter. Loves it. "......................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is better than the dot but not great. Decent for the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Googles Better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit I had high hopes for Alexa but honestly she doesn’t understand me most of the time where google can. Aside from that, speaker is good and when she talks it is very clear and understandable but often doesn’t give me the information that I desire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    echo is a great device for smart home and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo second generation is a great device. It enables voice commands for a smart home. Is great for listening to music while working in the kitchen. Keeps my shopping list. Appreciate the ability to voice control the volume level,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    rich sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sound great for such a small profile piece of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several of these and they are great. I'm also using this one to control my Sony 4K TV, although this is still in beta with limited functionality. I highly recommend these to people, especially if you can get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for my teenage daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new echo for playing music while she is doing homework,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to play music while falling asleep... on occasion to play nature sounds to drown out outdoors noise while trying to sleep. Makes a great alarm clock and weather man too. I use it all the time, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Addition to My Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own 4 different Amazon echo products. This will add one more. I am obviously a big fan of these products. I use them as an easy way to manage my shopping list, a timer, news brief, and audio book reader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second echo. I bought the echo plus for the bedroom wife wanted one for the kitchen the only two things I would change is there should be a battery base for outside and the plus shoul be able to dim your lights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Pretty much only use for music and to get some facts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live way out in the country and cant pick up FM stations by antenna, so we love that Alexa can connect to our wifi and easy play some of our favorite local stations. We also like being able to schedule reminders, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound quality than Echo dot. Setting up took awhile.

    I would recommend this to a friend