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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 6,074 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked at first the newness of this. Seems to not understand my commands, plus in the middle of the night if I have a white noise playing, Alexa says something about not being able to connect or something... it always wakes me up but I can’t remember what is said. Not good for a full night of undisturbed of sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is a fun toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve enjoyed Alexa so far. We have amazon prime with the music. If you are not already amazon subscribers, it might make sense to go with a similar product from a different company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've bought in to the Alexa universe, then you will enjoy this device. The speaker is not as good as the 1st gen Echo, but it's still pretty good. The overall aesthetics of the 2nd gen are definitely superior to the 1st. If you can get this on sale, it's definitely a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Any Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves to listen to music and do her homework in her bedroom. The Echo is used not just for music but to ask questions and as an alarm clock to get her up in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this speaker for my wife for Christmas and she loves it. Really cool and convenient. If you purchase it around the holidays you can get an even better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Amazon Alexa is perfectly working and connected to all device and appliances in my home without any stress as long as my internet is okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for any room

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added this one to the kitchen, Along with 3 others throughout the house. All separately can communicate with each other and leave memos. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Alexa is muffled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Alexa features are great but the sound is just way too muffled. The Echo Show has much better sound. If you are wanting to listen to music in multiple rooms get something else. If you don't mind sound quality app on ease-of-use get this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddos love how they can play whatever music they like at anytime. But I do feel like it does record my conversations. It will just sit there with the blue ring on. Weirdddd

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my son. I have no idea how good or bad it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon - Echo (2nd generation) - Smart Speaker wit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon - Echo (2nd generation) - Smart Speaker with Alexa - Charcoal Fabric ...I don't know how I lived without it! Alexa is AWESOME. I especially like all the lists!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend for Christmas and originally she was skeptical, but loves it now. She uses it all the time and is looking forward to hooking up a couple dots with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to listen to music. Subscribe to Amazon music for $3.99/month and you can listen to anything. Move it from one room to another without having to set up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so user friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying working and playing with Alexa. You are her a question , she has the answer. I'm going to set up another with some light that can be controlled by her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this for our house and it was a gift. We can ask for weather updates, or other questions we have a conflict with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, the answer lady!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun play trivia, asking questions, and playing music. Most all of the time she is very helpful in her answers and not "testy". Very even tempered. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon - Echo (Second generation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased multiple units and have been using them for over a year now. I haven't had any issues with them. I like to use them to play music throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echos are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in love with each echo speaker I have bought. They all work so well and have so many different features that they work well in any room you put them in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new member in the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa made a splash right away. We listen more to music, radio, news. It's like a new member in the family that take no space, up your mood and a reliable source of information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so upset when I couldn’t figure how to connect this speaker to my phone via Bluetooth. After looking on the internet and Alexa app I found it. You have to enable the Bluetooth connection by switching it on the app. There are no buttons or switch on the echo itself

    I would recommend this to a friend