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Customer Ratings & Reviews

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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 6,074 reviews
  • Rated 5 out of 5 stars

    Love it .

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily syncs with other bluetooth devices . great overall use . I have purchased a couple more since running my initial test run with this .

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 3 out of 5 stars

    Good novelty for home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is good for answers to standard questions that negate the need to search on the internet. It would be nice if the possibility of names was greater. We used the device slot initially but now it sits forgotten for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my mom for Christmas with a Philip hue light starter kit. She has a hard time walking into a dark house so this way she can tell it to turn on the light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexia

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexia. Very handy to have for almost everything you can think of. Get one if you don’t already have one. You’ll love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The echo is the greatest thing since sliced bread.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only can you set music preferences news station preferences scheduling appointments shopping list just about anything you can think of you can do with the echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a fun Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an area with poor radio reception and the Echo allows me dial in stations at all hours with no interference at all. I bought a Dot too for other areas of the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for individuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Alexa for a while now even expanding out to get the Plus which makes the whole "smart home" thing much more convenient rather than having to purchase bridges for my home products, however my roommate also has an echo dot and getting the two set of devices has proven to be challenging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m late....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very late to Using Alexa I can honestly say I love it. I even hooked it up to my Sonos my Wemo lighting it’s honestly the best thing I’ve ever done hands-down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this 2nd generation last longer than the first. I really enjoyed but think,it should last more than a few years. Works just as expected after using my other model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my parents

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents, they use Alexa all the time. Now I need to get them some Alexa compatible devices! They love it and use daily!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as xmas present. not sure how it stacks up compared to other models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great features of the original echo but with a much better look. Have these all over my house and happy to say this one has a much better aesthetic than the OG Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to smart home set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until we bought Amazon Echo we did not realize the benefits and enjoyment of having Echo in our home. Amazon Echo Spot is next on our list.What took us so long?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product, still learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this product. still learning what this product's full potential is. working through all of the different things like lights, music, security etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound. Best color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much needed upgrade over the Echo Dot it should not be use for your main speaker system for music but in the bedroom it works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy listening to what she has to say and am amazed how accurate my shopping list is that I have her add. She also is great about playing whatever I want to listen to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, Write a review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first thought, I was thinking I'd use it for a it them let it just sit there but I ended up using way more than that. It's now apart of out daily routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great aide for my father with failing health. Alexa is programmed with local and national news, and combining with Prime Account ... Best decision ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 Alexa’s and 2 echos. I highly recommend getting one. It helps us with grocery lists, my kids can use it, and so much more. Best investment ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. So versatile and so many things you can do with it. Always appreciate all new tips that are emailed to me. It really is a great product.

    I would recommend this to a friend