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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 6,074 reviews
  • Rated 3 out of 5 stars

    Great device for a teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present. No idea yet until he uses it. Let you know then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that you can get the weather forecast just by asking Alexa. Whenever I have a question all I have to do is ask her and she knows it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for simple questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without turning on your PC, find the date, the time, the weather report, an address, make a call, directions, etc., etc. Next one will have a LED screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fun Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received an Amazon Dot at Christmas and liked it so much that we upgraded with an Echo. We chose the Amazon version of this product because we have Amazon Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve not had any problems or issues with our Echo connecting to our phones or other devices in the house. I don’t know how we lived without Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little apparatus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing will do anything I tell it, well almost. It’s kinda like a woman ya know. Only wants to do the easy stuff like play music or tell me the weather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO much better than the Echo Dot we have. The speaker is great, has a great bass on it, too. We use it as a “Alexa, play thunderstorms” while we sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Understands

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now dependent and used to the functions. Alexa picks up commands better than Siri and I am able to use many features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I absolutely love this device we also have 2 echo dots in our sons room and kitchen, we can communicate between them and its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Aunt and Uncle for Christmas and it was a hit. They loved it and now I want to get myself and my husband one!! So worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, do this and that

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine has one of these units so I purchased a pair as a gift and intercom system. Received good reviews!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift and I love it. I can tell Alexa to turn off my lights if I forget and sometimes I just ask her random questions. My guest love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow Alexa is an amazing personal assistant. She also performs tasks with many other smart enable equipment my life is forever changed for the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my favorite tech in the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my house and the family loves it it can control so many different thing. Examples Nest, Ring, Hue, ADT Alarm and so many more I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as xmas present. nice variety of colors. not sure on sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun for the family. Have to learn Alex’s language choices but once you get used to it it is fun to use. So far through our Harmony Hub she gets confused if you have used the remote prior to asking her to turn on the tv but it is getting better. Love Love love the music options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa. I don’t use it to the fullest but I do love all the features. Be careful though. She might be listening to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!! Great for weather and traffic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Echo a lot (have 2 of them, one for each floor of the house). Great for playing trivia games, getting compliments (funny) and for traffic and weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My family loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been extremely helpful. We can all add reminders and items to the shopping list, which makes shopping easier. My kids also love to listen to music on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for people working from home!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my Alexa streaming music while I’m working! As someone who works from home during the week, it keeps me productive and happy!

    I would recommend this to a friend