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Customer Ratings & Reviews

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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 6,074 reviews
  • Rated 5 out of 5 stars

    Much better than the previous version

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has mic better quality than the previous generation. I think that is works nearly perfect and especially on the everywhere group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazon echo was/is a great gift to give to your loved ones my mom since she’s gotten hers has loved what Alexa can do and the basic help that she is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for Xmas went out and bought another one for upstairs. Great as a timer to turn on/off light reminder of things over all your new pal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my mom and step dad for Christmas and they are not very "techy." they set it up with ease and abolutely love playing games with "Alexa"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good! Except for my daughters name is Alyssa and when ever we say her name Alexa answers for her.. lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st Generation had better sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still a good product but the sound quality is not as good as FIRST gen. In the other hand the microphones are better in this 2nd generation. Everything else works as expected. As a personal preference I missed the manual way to raised the volume from the previous gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Doesn't Love Alexa?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa, how good of a product are you? I'm sorry, I do not understand the question. Alexa is so much fun to talk to.....:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In live

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought this woild be such ahreat product for me, however now I don’t know how I lived without it fir so long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I bought it earlier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Amazon product. I didnt realize how much I would use it until I actually owned one. I now have 2 different Echos in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it. Primarily it is used for music. I don’t s not give 5 stars because you have to pay for a music service to have the connect. Also iTunes music does not work unless you just connect by Bluetooth. I have not connected our nest yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Smart Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo are great and convenient to have around the house. They give you access to a lot of services and features in the amazon ecosystem as well as other ecosystems (Apple Music, smart plugs). I returned this because I recently took a look at the privacy aspect of putting a monitoring device in my home. I opted to buy an Apple HomePod because of the way they handle data requests.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo works pretty good for listening to streaming music. It has good volume control. It picks up my wifi very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with our saleman, Ivan. His knowledge of the product was very helpful. He was very patient with all my questions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa for family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a whim. Greatly enjoy obtaining various info without having to do manual internet search. Also enjoy the music and list features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo gen2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you might expect there could be little left to enhance, expand, improve, etc,,...along comes the second generation of all features. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is as everyone should know by no extremely handy with all of it voice commands. But to be honest I wind up playing Skyrim on it the most.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a lot but not everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first venture into the world of Alexa. She does somethings well, cannot do some of the commands. Those items she does well has changed how we do some things in our household. Grocery lists and listening to music, are two just to begin with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first exploration with Alexa and it was a great one. Be careful, we bought this and now have alexa devices in almost every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for this retiree family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy Alexa, very easy set up. The young man at the store advised what would be best for me & he was right on spot!! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my government spy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not big on these type of devices but now that I got one for christmas that changed. I love how it pairs with our sonus and other home devices.

    I would recommend this to a friend