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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 6,074 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd unit we have purchased. We have the gen 1 unit and this one works better than the first. Great newer look as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. When linked with our Echo Dots, we basically have an intercom system in our home. The sound on this thing is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this, bought her an Echo Dot also. She forgets to say 'Alexa' at the beginning, but is slowly learning. I use it a lot also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a Christmas gift. They could not have been happier and pleased with Alexa.they are an older couple and having way too much fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I didn’t want to believe it but I try it and I love all the cool features. Great product that we are upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good sound for a cheap speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon needs to up its game by providing better speakers for its echo devices. Anybody listening, anybody, Jeff?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still smarter than Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kitchen but speaker is lacking, great help in the kitchen or connect her to a better sound system and your all set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah I have my own personal device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is great. Ask her the weather, Ask her how far away is the beach, she answers all the questions...within reason of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially put this in the bedroom. I now have it in my office. I can listen to my sirius xm on it while I am working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is great and the little speaker can get loud if you need it to. Pairs in seconds and I have an assistant and music player all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live by yourself, then there's no need for a dog. Interacting with this product is like having a smart friend with you at all times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New technology for your house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects with pandora, Amazon music and so on. Some are free connection and are useful. Further, it can connect to Uber and other food delivery apps, home automatic devices etc. It has limited use if you are not advanced technologically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Generation 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shorter than gen 1 with a somewhat bugger foot print gives it a better look. The speaker seems to have a little better sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Alexa for listening to music!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Alexa to take to work to listen to music. As it uses wi-fi, the reception is awesome. Wouldn't be without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is the best source of knowledge, music, and entertainment on the market. She can be your personal assistant. I love ALEXA!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my living room and have connected lighting devices to it. I am planning to get more with better sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It does everything I want it to do and more so I don’t see why you wouldn’t purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite devices and the fact that you can add on and create an intercom system with the echo dot is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily for flash briefings and control of my home. Just make sure you speak clearly and that you use correct grammar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents live overseas, so i was a bit skeptical anout getting them this as a gift, but it works perfectly and they love it!

    I would recommend this to a friend