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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 6,074 reviews
  • Rated 5 out of 5 stars

    Wasn’t sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this, I wasn’t sure that I was going to like it. As time went on I have come to enjoy Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to communicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an accent and Alexa is not recognizing my language. Great product but different languages should be allow to access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound & connects to Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our home. Love the voice commands. Alexa has many uses....alarm,timer,connects to our Fire TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift at Christmas because my son had one and I knew the benefits and fun they recieved from owning an Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best gift for dad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my dad this because he is usually impaired and loves to read, listen music and learn about random topics. He was so excited about “Alexa!” Said he’s like a kid when he got his 1st bike. Great gift especially for someone that’s blind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I actually don’t use a lot of the features but I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are learning more and more things that Alexis can do. The tutorial has been very helpful. Still have a lot to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Gift Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product give alot of opportunity to make smart home. I bought this Amazon Echo for birthday gift and he really liked the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the music on Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I wanted a device to play my CDs on. One my sons recommended I get an Alexa. I am very excited to say I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad we bought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an Echo after playing with one at our parents' house. We are so glad we have one, it has made life so much more convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger echo, has decent bass, and once you get used to it you’ll find your self asking it questions a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Alexa speaker, and I especially like the way that it integrates with DISH Network and Sirius XM..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having a personal assistant to keep your life in order. Alexa will wake you, play music, answer questions, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great. I listen to it every day. I also like how I can call my. Contacts from it as well. Got my sister one. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amazon Alexa speakers I upgraded my home to a amazon smart home, I highly recommend any amazon Alexa product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexia has been a great help for me in conversation and Welcoming friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using Alexa, it can do a lot for me.. occasionally I have to reconnect to internet but overall I enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that Alexa is really good at assisting with routine duties. like setting the alarm anytime during the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont do alot with it but it is nice when i wanna hear music on amazon, iheart, sirius or spotify

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool device you never knew you needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the ability to ask something into thin air and get and answer, but also so customizable you feel like it is a friend.

    I would recommend this to a friend