Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 6,074 reviews
  • Rated 5 out of 5 stars

    Great Alexa device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Alexa next generation. I actually use it for many tasks such as , set reminders , News and alarms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Echo

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa Echo is the 2nd best Wireless product we have, next to the Alexa Show. It controls our lights also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have one of these in a few rooms of the house so I can ask inane questions or get the weather/news where I am. It still doesn't have all the capabilities I'd like, but with skills it's getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non smart bluetooth speakers are obsolete. But if you need to you can connect it to any bluetooth speaker or amp head unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these in our house. Great for reminders, music, alarm clock, and timers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very exciting gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for someone. They were very excited about its capability and have told me they are enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Alexa

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it in the kitchen, great for morning news, timer while cooking and background music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a good addition to our kitchen area, any info you want just ask, weather, music and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never Fails to answer all my questions or my request I love Alexa now I want to upgrade so she can turn off my lights

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have a lot to learn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas...we did get it set up, with the help of our tech savvy daughter. It does a lot, and we have a lot more to learn. I think we will be happy with it once we get the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my in laws. Loved the heather gray color. Device worked as promised. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart device controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an Alexa hub, this is all you need to add to gain speakers and smart device control in other rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can relax to music while preparing to sleep with no light coming from the tv. Thanks Alexa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want you to know that we love this product. Whole family uses it for everything from alarm to recipes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful product. I would buy it over and over again. I would recommend this product for your household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for parents. They love the ease of use, especially for help in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for your home

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the house uses it, especially my kids. They like using for almost everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the trivia skills available and all that this product has to offer. Truly satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best purchase in a long time. Its amazing!!!! Helos me and the family with a lot of things. Recomemded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that I can track my Amazon purchases just by asking, and can even get reminders.

    I would recommend this to a friend