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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 6,074 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this unit and it has never had issues. It is used at least 5 out of 7 days per week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility and response time. It can respond to so many different commands. Very useful item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister-in-law so she could have Alexa Keep up with all of her daily activities. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return it because I just got one at the same time as a gift, i dont need two. Love it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secretary

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this put one in every room of my house. Keeps you on schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My primary driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own Alexa and Google smart display. Both had its own pros & cons. But since i have both, it's coool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa. I bought one for my brother and he was very excited I got this for him for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good prosuct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought echo for present and our grandson is having a ball with it listening to music and singing. Fun product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes Alexa randomly starts talking even thought I never said her name. Can be kind of creepy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a fun and informative device. Just me careful if you talk about her because she has great hearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I live without this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Amazon Echo. Don't know why I waited so long to purchase this item. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We call ours Echo and it so much fun to just ask her silly questions and just to have a conversation with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these amazon echo products, this is my 12th one! The entire house is now a smart home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with that because it’s so nice and utterly. I can do anything just calling to Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for Amazon users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is based around Amazon, its services and products. Unable to find much for non-Amazon services, other than top news, weather, etc. The product's goal would be to make you a full time Amazon user.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I don't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an interesting gadget. Basically it is a kind of bad radio that you can use to impulse buy goods. The technology is sort of neat, it is good at hearing my voice, but unless you invest in the ecosystem of purchasing new appliances and light bulbs and such (at a premium) to work with this thing, it does nothing that is actually useful or will improve you life. I just don't like it very much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for classrooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to introduce the students to new music and this is a great way to do that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she loves it! Works well. Plays games. Music trivia is her favorite game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good, we use it a lot, we have also nest and Philips hue connected to it.

    I would recommend this to a friend