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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 6,074 reviews
  • Rated 5 out of 5 stars

    I love my new toy, so I can play my musci

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products on the market. My daughter recommend it to me and I had to purchase one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon's Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far enjoy Amazon's Alexa I wish you did a few more things besides turn on and off the lights plays music but I'm just getting to learn how it works I definitely would recommend it if you like smart products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Definitely Recommend The Echo!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! We use Alexa constantly! Definitely highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All thought she does not all ways listen to me she is learning and really is an amazing product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit came free along with a purchase of a Tivo DVR. Wasn't looking to buy it but since it was free I have it installed and find it useful. Each day I discover more that can be done with the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is wonderful. She is so much smarter than Siri. My kids use her a lot when working on homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without it. It’s used on a daily basis. Looking forward to what’s new with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo. I haven't had any issues and I'm inspired to make my home more echo friendly:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this thing. Ask it anything, tell it to turn things on and off. It’s fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wish it was wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great. Integrates well with Spotify, pandora, Logitech home Hub. But wish it was wireless like the retired Amazon Tap for this price point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my smart family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 dots & the echo, love them. I listen to music, ask questions & keep lists. Very handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning more about it everyday! Like the email updates letting me know more things that she can do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave as a Christmas gift. They are enjoying it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the Alexa as a Christmas gift. Due to the directions being so overly simplified, we had some challenges hooking up (connecting to the wifi) & how to re-connect to a different amazon acct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the best gift for a mom !!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item to give like a gift to any member of your family it’s very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, haven't had any issues with this and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve been wanting amazon echo for the kitchen,love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amazon echo, I use it all the time, it helps me out a lot with information I ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed the name to computer to relieve my Star Trek child hood fantasies. Amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for parents. Easy to setup and they are really enjoying it in their kitchen/living area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    echo is a fun addition to a house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Alexa in our home has been a learning experience. Great to use her to just ask a random question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my friend and his family loved it. I would be buying another one for my home.

    I would recommend this to a friend