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Customer Ratings & Reviews

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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 6,074 reviews
  • Rated 5 out of 5 stars

    Amazon echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for Christmas, I have heard Alexa a million times!! He loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires a reliable internet connection. Has to restart every time internet cuts out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great sound not voice recognition ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have echo dot 2nd gen throughout the house. This has significantly better sound but the voice recognition isn't as accurate as the dots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever made. I use Alexa daily and couldn’t imagine life without this AI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get one for every room of the house. But a bit on the pricey side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for free with puchase of a Tivo bolt. Already had a Echo show and love it. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an intercom type system. You can drop in on other rooms to tell somebody something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves the convenience of it and now she wants one in different rooms of the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As compared to original echo, this one is more attractive and less intrusive. A couple of nitpicks - Volume ring had been replaced by Volume up and down buttons and speaker doesn't seem as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea with endless abilities to update by purchasing other smart home products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, take it around the house to listening my favorite music. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the wife and she love it now she don’t have to use her phone to listen to her books!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bass!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Endless possibilities for everyone in the house, for all of their devices as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music everywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is easy to use and has so many features that make it a must for every home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a smarthome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous about getting an echo because I have an iPhone. It works great! I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I was using a bluetooth speaker prior to buying the Echo. I use it daily and I plan on buying another. I only gave it 4 stars because I wish the speaker were a tad better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Amazon - echo smart speaker and have also recommended it to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for musis and Sirius XM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy listening to my Sirius XM and other radio programs on my Echo. The only downside it that it is lower in tone than my Echo Dot. The Dot is more treble and this is more bass or muffled treble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, live, love Alexia! Great iteam that we added to our household. Wouldn’t be happy with out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device helps answer questions fast. And is helpful in many ways

    I would recommend this to a friend