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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 6,074 reviews
  • Rated 5 out of 5 stars

    My first echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not really sure of the echo before I bought it but now it held with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking, quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it 4 days but very quiet and stylish. Ice maker takes awhile to make ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for a gift for someone. Now I'm getting myself one today!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does require quite a bit of setting up, but one you have it tuned, it becomes a very convenient tool. I use it mainly for music or random questions and searches.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't to please with it. It was hard to connect and hard to use. So I returned it. Just wasn't for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade of the original echo. Alexa is a great tool to have at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that you can add dots in other rooms like bedrooms and basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo’s lead the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have five echos in my home and am about ready to buy a 6th. They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Just wished I would have purchased it sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was everything I expected. Super simple navigation if you don’t overthink it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST thing EVER! I love love my Alexa, great all around gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be beat for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say - Amazon has made a fantastic product at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should do great product. Overall does what is described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with my dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift and now we can speak to each orher hands free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It and it blends in so well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dad is enjoying his Alexa and having fun with the music and jokes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second generation Alexa is a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Alexa is an improvement over the first generation Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the google home that I got a year ago. A much better product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purxhased as a gift and I have only heard good things about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for free with some other purchases. It's a nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just love it. Definitely recommend to my friendships

    I would recommend this to a friend