Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 11. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 12. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 13. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 14. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 15. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 17. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 18. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Alt View 19. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Connect to Alexa with Echo video 1 minutes 52 seconds
  • LG Smart Laundry video 0 minutes 20 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds
  • Features: Amazon Echo (2nd Generation) video 1 minutes 22 seconds

Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

Model:
B06XCM9LJ4
SKU:
5982513
Highly rated by customers for:
Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 6,074 reviews

  • Amazon Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, definitely 5 stars, would recommend, lots of fun!

    I would recommend this to a friend

  • Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I ever bought I use it all the time

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful for the entire house. Everyone loves it.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend

  • Totally Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what I was missing until I utilized Alexa

    I would recommend this to a friend

  • Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for a friend and he absolutely loves it!

    I would recommend this to a friend

  • endless possibilities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Takes home electronics to a whole different level

    I would recommend this to a friend

  • Great stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is very convenient fun to play your amazon music

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend

  • Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is the best! So much cooler than the others out

    I would recommend this to a friend

  • love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product. Voice command is great and easy to use.

    I would recommend this to a friend

  • Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. The receiver was very pleased with the product

    I would recommend this to a friend

  • What I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product I expected to get and am happy with it.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described and just like the other echo dots

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend

  • A great information gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to the home. A fun device to have around

    I would recommend this to a friend

  • 2nd Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second Alexa - have a dot and another Echo

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is good and go for it I recommended it

    I would recommend this to a friend

  • Super useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time, money well spent, highly recommend

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for any room in any home setting.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did I ever live without this! Alexa is my new best friend!!!

    I would recommend this to a friend

  • Amazon Echo

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo was purchased as a gift. The recipient has been very happy with it. They continue to use it all the time.

    I would recommend this to a friend

  • Sounds great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite pieces of equipment I have.

    I would recommend this to a friend
Page 273, Showing 5,441-5,460 of 6,074 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.