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Customer Ratings & Reviews

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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 6,074 reviews
  • Rated 4 out of 5 stars

    Makes ordering easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this one, I’m not sure the echo is worth the extra price over the dot. But still happy with the purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works great just as well as other Alexa devices I wish it had volume ring like echo first and second generation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes a bit over sensative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new microphones are nice but sometimes pic up too much outside noise. Also needs specific placement to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great as music player, limited as search conduit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family loves to use Alexa as Bluetooth speaker accessing Pandora music. It does not, however, meet my expectations as to accessing search engines when looking up information as it only urilizes Wikipedia which is not the best search engine in my opinion. Alexa's skills are still very limited for my needs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok but the newer version have better sound. If it’s on sale it may be worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Amazon Echo because I friend had one and we thought it was cool. We bought our own and we love using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    She Obeys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it except. Give it only four stars because sometime when it is on full volume it can't hear me talking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Echo Dot with this. The audio is much better. Still not great though. It is a good value for what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to play with, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this a lot, but I don’t like that I need to download an app on another device to do just about everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa is a great item for every day use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great product to use a lot of information that will help you find things and answers questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable device for my family.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for dance parties in the kitchen with my 3 year old and allows us so much music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    A lot of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Only follow the instruction. Easy to play and so much fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the google home, though I think that google may be slightly better, maybe over time Alexa will catch up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this product, user friendly for multiple family members. Only issue...not chargeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo will not let you unplug and move from room to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo will not allow you to unplug device and move to another room. It still need the power cord!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Its addictive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Alexa gives me info when i need it. I want to upgrade soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great functionality; meh sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for our kids and some WiFi plugs so they’d be able to control a device. They love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun to question. Had a little trouble getting music from her but got some songs through Pandora.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition to the home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has become an everyday member of our household. Only thing is I wish it used the Google search engine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and gets the job done. I find myself asking Alexa all types of crap lol

    I would recommend this to a friend