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Customer Ratings & Reviews

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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 6,074 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa system works great, bad part is this unit doesn’t have a Smart hub system on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of google vs echo...I prefer echo. Alexa software is very intuitive which makes using device a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for very very reasonable price love the features, sound quality not very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than goggle home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Better than goggle home. Pretty much simple to use once you figure out how to set it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas so haven’t used but based on the other Alexa devices I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Room for improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is pretty good but sometimes she doesn’t recognize simple words.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone else. They seem to love it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the echo for a year. I use for lights and love it for adding to my grocery list.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty nice toy I would say. I was thinking though it will work better with my new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits decor, looks good, seems to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of learning how to most effectively use this new addition to my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to play with ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy asking random questions - only issue is can't ask anything to complicated or won't get an answer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these around my house and the features keeps getting better and better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something to keep you entertained and the kids will enjoy it as well. Very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been fun to use, and only issue is when internet stops working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fun to play around with. Set up is kind of a pain but not terrible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa, My Best Girl Friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa makes for a great personal assistant and a great way to manage home automation with a command.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize you had to subscribe to a prime account to get the music you wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for elderly mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my mother in law as she can't find information or phone numbers lately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty handy to have around the house. Except for sometimes it doesn't quite hear me correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time connecting my echo to the internet. But once connected it was great! Lots of fun.

    I would recommend this to a friend