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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 6,074 reviews
  • Rated 4 out of 5 stars

    Family friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3 year old niece can yell "aweka, sing me jingle bells" all day and Alexa never get tired of her

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you like to hear your own voice or like to talk to inanimate objects this might be good for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my sons girlfriend. Feedback from her is she really liked it.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Like it but still has issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it speak when I'm not even asking Alexa which freaks me out! Other instances I've asked for local weather or tried to get it to save reminders and it's had issues. Paired with other items I have in home like lights and t.v. and it seems to do ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for a android user

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a spare of the moment purchase that turned in a good option for my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning what Amazon Echo can do. So far I like it, but I know I can do more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't know as much as you would think...small learning curve

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    smart home in works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when the dot is jsut not enough. yes wife wanted this as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for a friend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend, who liked it so all is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She loves it. Liked it so much, went back and bought another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, decent product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product for the value. She responds to commercials and tells funny jokes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to this device, works best for you, compared to my Amazon small Alexa device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told Alexa to play “I know” by Rflstan and she did it without any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well most of the time. Sometimes it has a hard time finding what you are asking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great music & info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is, you have to pay extra every month to get all the music you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY favorite buying more AND THEN GETTTING SOME FOR THE KIDS ROOMS TO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of a product like this. Easy to use and sync with our phones and other devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met all expectations Music Smart lights Texting Reminder day to day responsibility

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s almost like having a friend over to talk to. It’s really cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had the amazon echo and purchased several for Christmas gifts. Nice gift.

    I would recommend this to a friend