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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 6,074 reviews
  • Rated 4 out of 5 stars

    wISH i KNEW HOW TO ACTIVATE IT !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's great, but you have to know about apps etc ... and I don't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the echo. We have three. My granddaughter loves requesting songs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning how to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we are still learning how to best use the Echo, it seems like a good device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love all the capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Love all it can do.. only downside limited instructions for setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my daughter. She loves it. Works seamlessly with the wall plug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a gift and the family that received it enjoys it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are other options in smart speakers but the product use is fair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Both them for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it and so that’s great points for me. It’s a nice addition to the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product. Family friendly. Love the Flash Briefing in the morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was a gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on someones gift list. It made our kid very happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice electronic but the quality was subpar. Sound quality wasn't what I expected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alexsa can be aggravating sometimes but it definitely makes life easier

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great for only a FEW months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this device Dec 8, 2017 to replace our original one that started acting up within 8 months. (Amazon would not replace the original one although under manufacturer warranty. ) Low and behold, just over 6 months, this newer version is doing the same thing. [Insert mad face here] Amazon claims it's a bad ac adapter (sounds like Apple), or that the unit needs to be reset, which we do resets and becomes a hassle to reprogram once a month. Will be looking into a different brand device compatible with our Phillips Hue lights, TVs and other electronic devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say anything and she does it. If my wife was only this good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this speaker. Use it mostly for music through Amazon music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes i have to repeat myself unless im closer to it but overall. I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having this in our home. Alexa helps with everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoyable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have Weather and Music --and more at your "finger tips."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She really has used this more than any other birthday gift received

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift, they really like the gift and is working well.

    I would recommend this to a friend