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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 6,074 reviews
  • Rated 4 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great time asking weather or setting timer for things also making list

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to create nitrile your smart home devices with your voice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best speaker I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the voice commands. It’s also the perfect gift for someone lazy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I feel like I'm letting Amazon ease drop on us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I sy her name, she wakes up and answers my requests, but is she ease dropping all the time? I asked her and she assured me she was not. I suppose I should trust her, but should I? Had fun asking her as she played Pandora for "More cowbell". She can't do anything when her power supply is shut off. I think.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. No surprises. Solid value. Works properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the wife she really loves it, exploring all it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having great fun with Alexa. Didn't know you had to buy Amazon music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice product along with easy connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again. Great product!! Quality of the product is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I got it for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wish get more free music. Otherise the product works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my brother for Christmas, he loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love alexis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having her in my home... I have a world of knowledge at my fingertips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the ease of setting up the echo I would recommend to family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the small ones better and the screen is the best ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice new product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning the features but so far it is a great product to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo 2nd gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but speaker sounds a little muffled but expected i guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love to talk to it and ask it questions, hours of fun for the kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift item, I highly recommend to anyone that has wifi on their home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use it several times every day.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found I've been using Alexa several times every single day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey but not Best Buy issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google equivalent was cheaper. However item was brand new and worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a nice wiretap. No random insane laughter so far!

    No, I would not recommend this to a friend