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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 6,074 reviews
  • Rated 3 out of 5 stars

    Amazon echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item to connect with the ring security system but I have connected it yet. Also, it was a little confusing trying to start it up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2nd purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my 1st gen better, seemed to be built cheaper. Same functions as other, was a gift and they seem to enjoy it. Maybe better quality parts would be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is like having a teenager. I have to yell things at her and tell her to turn the tv on or adjust thermostat 3-5 times before she gets it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa vs google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have this AI device from both google and Amazon. as far as Feature and storage is concern, google is definitely ahead of Alexa.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dot is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have two echo dots and 1 echo. The echo tends to not pick up voice as well as echo dot.Sometimes have to repeat myself with echo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife as Echo add on. However to date she has found little use for it but when I set it up for fun it works as advertised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    undecided, dont like the light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not great , the disco light that goes all night is a pain,, need to loose the light

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Alexa is helpful but sometimes a pain in the rear to use. The sound quality of this device as a speaker is so-so

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't meet my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I could pair this with a Bluetooth device while another Bluetooth device was also connected.. Couldn't. Brought it back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets frustrating because a lot of times you have to repeat or it will say it can’t find what your asking to turn off or on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good concept, not for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the concept of the Alexa but the sound quality isn’t great. I wish Bose put out something like this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not like An Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the Apple product was coming out, there was nothing wrong with this product, I love Apple products, I returned this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was a gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for someone else. They do enjoy using it. I don't have one so I really can't recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sassy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to be restart. Need to up grade it. Gets confusing to me sometimes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love it hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always listening which is creepy but it has some conveniences

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great if you want a smart speaker that tells you when your orders from Amazon are coming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the original...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the first gen echo had better sound quality. This one doesn’t seem as loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new amazon echo it works great i just wish it did more for the money you are paying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit of an upgrade, but not significant (for me).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase starting from scratch or adding to a system. Doubt it would be worth an upgrade???

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife to replace amazon tap , not easy to set up requires music account

    No, I would not recommend this to a friend