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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my sons loves to ask alexa..... he can command on alexa anything he likes....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for her Birthday. Since I had this model for myself already, and I knew she loves to listen to music, paying extra for this over the Dot was a no-brainer. She loves it so far for playing music and controlling a few plugs (also bought her a few smart plugs). On a side, and somewhat evil, note, since she set this up under the same account as mine, I did enjoy messing with her and her roommate by turning on and off the plugs (which controlled some lights in her apartment) from the app. On a serious note, I do vastly enjoy on mine being able to control the lights or adjust the thermostat from the Alexa app while I am away. If I forget to turn off some light I can check from the app to see if they are on and turn them off. I look forward to purchasing more smart home products so I can do this with all my lights!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for listening to music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it and uses it to listen to her music. The sound quality is great for the small size. It is easy to move where you want it and syncs easy. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo! I have a Spotify membership and this has great sound for being such a small device. I do wish it didn’t have to be plugged in all the time because it would be nice to use outdoors, but still a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very intuitive to use. Read how to load skills, can be tricky

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought this as a gift, now I want one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy setup, and amazing results. This unit can do a lot of things, but if for no other reason, get it for your access to music. It’s astounding. Ask and you shall receive, it’s that simple. Highly recommended product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Amazon Echo. Linking it with my Prime account makes ordering these a breeze. Linking up with my dot and fire stick TV allows for so much more stuff. Can’t wait to get compatible light bulbs to start controlling the lights with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound. Pretty good bass for the size. Love the heather gray color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our amazing speaker. Great quality sound! I would for sure reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is easy to set up. It gets loud. But it has a delay. So when you ask it a question it takes a few seconds to respond.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This thing is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in the living room and just like the DOT ,it does everything .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and easy to operate. Connects to your WiFi in a simple and quick manner

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love this thing, it’s amazing, this one is better then the dot!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb speaker with great range and clarity plus voice control for the win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took 5 mins to set up with my home automation system. Bought two more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    echo is easy and fun to use and expandable to run many things in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Son loves its ease of use and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-teen son loves this thing. It is easy to use and he loves the sound quality and volume it provides... quite loud! We use our Amazon Prime account and it grants plenty of tunes for him to jam in his room (with the door closed of course!). :D

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend One of the best products out there. Great sound from it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is an awesome device for your home, if you have any smart home devices at all it makes it an easy choice to purchase, but even without then it will blow you away with how easy it can make your life and how great it sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo has excellent sound and very responsive, I'm please with my purchase.

    I would recommend this to a friend