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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the dot and decided to upgrade to the echo and it's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is awesome and fun. I love turning my home into a smart one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of fun to play with. Ask any question that you can think of

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kids love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to use. My kids love being able to turn on music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying playing music, asking questions, and having fun with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it comes to various things especially playing my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Did I Do Before Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Amazon that you didn’t know you needed or wanted until you had it. After you program Alexa to do the skills you ask her to do, she is intuitive and responsive. Slowly, I will add the smart home products that Echo plays off of. Crazy, but I was sitting in my car ready to ask Alexa a question and she wasn’t there. #Co-dependent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME I LOVE THE SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS ITS VERY HELPFUL. JUST TO BE ABLE TO ASK AND RECIEVE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and talk to. Listens to commands without hassle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after I purchased the show. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love the sound !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Amazon Echo as we love the great sound that comes from this when we want to listen to music so now we have one upstairs and down . It is very easy to set up and is attractive and does not take up room .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    inexpensive for a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was recommended by a friend. great features and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first Alexa. Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Alexa which I placed in Family Room. It is loud enough to hear in kitchen also. I enjoy Alexa for whatever it does which isn't that amazing. I bought another, small one, for bedroom which is also loud enough. I like the newsbriefs and weather and radio stations I can orally request. Some music is not bad. I did a 3 mo trial of the subscription for 99 cents. Not worth it. I asked for Bach Italian Concerto but only got 1st movement. Thought it would be able to fulfill requests so I'll stick to youtube or my cd's. I also don't like that the artists are not identified.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to Echo dot, needed extra volume and this worked

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker and fun to use. Lots of features and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the features out had very good sound quality for the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my son and he started using it right away

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. The music is crisp and alexia is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice and loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have ours in the kitchen and we can control everything from the one spot. Can’t wait to add more to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the dot with this guy. Works perfectly. Synced with my SmartThings hub for voice controlled smart home. Locks/unlocks front door, changes temperature up and down stairs even will turn on/off my UHD TV

    I would recommend this to a friend