Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up easy to use. Works well with philips hue lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the house in echo. Works great with other products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just fun product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds great. My voice is picked up from the other room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat speaker and good sound also good price and quick delivery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is pretty Cool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure how I was gonna do with Alexa because I have always been team Siri. The echo can be set up to work with Apple Music and you can add several devices. I am now a fan of the Echo and Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Fairly decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and has a sharper look. A little disappointed that you can’t just ask questions and get an answer. Frequently it says it doesn’t know the answer. If I were to buy again I’d go with google Home for that reason.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Eco

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for playing music and blends right into any space

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, works fine. We are satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got it as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My non tech mother in law loves using it as it is very simple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    looks great, awesome sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides awesome sound that is as good as Sonos and cost less

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa Echo! One of my favorite purchases of the year!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fun to use, play games, and a great assistant

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 4 out of 5 stars

    Useful device depending on your needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo The Amazon Echo is a great device with many benefits that can improve everyone’s day to day life, and only has a few minor drawbacks that does not take away much from the quality of the product. The Echo is useful for anyone who wants to initiate music, catch up on news headlines, and find out the weather for the day from simply speaking to the device. Pros: My main use for the Echo is to use it as a speaker and it works perfectly! The ability to connect it to use music apps or your phone allows the ability to play essentially any song. For a small speaker Echo provides crisp audio that is surprisingly loud. Its maximum volume is plenty. I have no need for a blaring speaker. Another feature, is the drop-in feature. This allows you to call your contacts that also have Amazon speakers. One of the best skills is making sounds overnight (like fans or relaxing sounds) which can help with relaxing and sleeping. Cons: Sometimes Alexa can be pretty hit or miss when picking up your voice. It is important to be loud and clear when speaking to Alexa. I wish there would be a larger variety of skills, although each day it seems like they are adding more which is a promising sign.I purchased on sale which helped lower the cost, but otherwise it is fairly expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great beginning for home voice control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really surprised at how clear the sound is on the echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use and how much fun we are having.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Just as good as the original

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the first generation Echo since the preview days. The new Echo is smaller, looks better and sounds just as good. At the moment we split time between a house and an apartment. The two echos work great together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! I have a decent size apartment and she can hear me for everywhere! Once you set everything up she is a nice and handy tool to use! I’m a student and use her to keep my schedule in track and listen to music!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact it was on sale certainly pushed me to buy the G2 Echo. Was very easy to add, now I have several I really like to use the play everywhere command to sync the music throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very helpful device for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo speaker has great sound quality considering the size and how many other things it can do. It was easy to set up and user friendly. It is very easy to ask her questions and her helpful information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to set up and use and multiple applications

    I would recommend this to a friend