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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 6,074 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Doesn't get any better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have any Alexa devices and hue bulbs in my house. The whole family really loves the voice control of everything. This echo looks great and sounds fantastic!! Don't hesitate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Handy, fun, and sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure I wanted a device that can hear everything I say, until I realized I'm not saying anything that interesting anyway, so I bought it. It's pretty handy, answering questions about weather, sports scores, etc. I also bought a lamp module, so it turns my lamp on or off by my command. I have it paired with my Apple Music account, and the sound from it is decent. My wife likes verbally telling it to add things to her shopping list, then when she's shopping, the list is on the Alexa app on her phone. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice Alexa device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this primarily as a sound machine for sleeping, and sometime to play music. Audio quality is very good and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa-2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so fun having 2 2nd generation’s echo in my home. I like to listen to music & podcasts. It is so nice to bring it up quickly with my voice. The sound is great. Glad I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It works like it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fun to play with. If you have a smart thermostat it's nice to walk in and tell it to set the temperature. Might get some lights so I can turn on and off with voice command. It is NOT siri so don't think it will carry on a conversation with you. The sleep sounds feature is neat. We like the thunderstorms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my parents. They aren’t very technologically inclined but they were able to get it set up without a problem!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes you get all the features everyone buys the echo for but was pleasantly surprised but the sound quality when playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Impressive sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is surprisingly good, much better than the Echo Dot. The size is not intrusive. And the price is very reasonable. This is the perfect entry-level Alexa device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    First use of Alexa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Amazon prime and music so thought I would try this unit. Incredibly easy to set up and stream music I can hear throughout the house with only using my voice ! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is taking over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Easy to set up. App is simple to use. Alexa keeps evolving and learning new things. A nice addition to control smart home products. Kids love asking Alexa questions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews, I was hesitant on how the sound quality would be. We have 4 total and the sound is surprisingly good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my parents for Christmas (in their late 70's). On almost every phone call since, they tell me how much they are enjoying "Alexa", especially playing their favorite music. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the home. I can ask Alexa to play music, put on a timer for 10 minutes or whenever, and even tell a joke.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Needs a rechargeable battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love it but didn’t read enough about it before I bought it so was a little disappointed it didn’t have a battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Echo Dot. I purchase this because I wanted to play my music louder. Now I can have a party with music loud enough for everyone to enjoy with just my echo 2nd gen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    So much fun, play bird sounds all day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is our complete ate So system. Live how we can move it from room to room. Great sound! Easy to function and use for many informational needs! Would definately reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great companion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second echo. First one so easy to set up and use, we put this one in basement. Good sounding speaker for size. $99 price a bit high for this, but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple Echos throughout my house. They are great for full house sound (awesome speakers) or voice control of devices from anywhere in the house. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a wonderful tool...we bought a second one for my mother in law who is alone...she loves talking to it, listening to music, locking doors, turning up the heat, turning on lights!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works well with amazon and Apple Music. Sounds good for the size. I have it in a corner in the dining area and it produces an all around room filling sound.

    I would recommend this to a friend