Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great voice assistant for instant answers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually gave this as a gift because I love mine so much. Even though the smaller Echo Dot does exactly the same things as the Echo, the Echo has the better speakers and my gift recipient just loves it. He transferred his Sirius radio account (which is only in his car) to include this Echo and he said the speakers are so much better, so he is thrilled. Also loves the weekly email tips on using it. He is really throwing himself into it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    So easy to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. In addition it sounds great. I enjoyed my first one so much that I had to buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting it to the system was easy, love the way I can use it for so many systems, including my lighting system (HUE).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2nd gen echo. The audio sound better than the 1st Gen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great sounding speaker. Able to link up with other echo speakers for play back in multiple rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great sounding speaker. Able to link up with other echo speakers for play back in multiple rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great sounding speaker. Able to link up with other echo speakers for play back in multiple rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great but...

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is pretty cool to have in you living room it you have smart devices located in there and the chicken. It is easy to use and set up. The only thing I have a problem with is that it starts listening for a command even though I did not say Alexa. I am having the same problem with my Alexa dot. Dont know if this a user error or a technical one. over all I like it and it a convenience to have around the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the sound level does not get as high as i hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have eight of these in our house. We mainly use it for playing Spotify. It's nice to have one in each room so when we move from room-to-room we can hear the music at a reasonable level. We used to have a stereo that would need to be turned way up to hear across the house but then would be too loud to be near it. We use it for some smart home stuff and ask it questions as well. Works fine for that but we mainly use them for music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great item for any household

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great sound from a little tube, play songs, radio stations, get any info instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like my 2nd Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a red version for a year or so and have been very happy with it. Great to get a 2nd one and it looks great in black. I like I can link them together for 2 speakers in one room or use in separate rooms and broadcast messages across them. Great for playing music or getting Alexa to answer questions or just for some silly fun sometimes. Have used it with a smart plug for turning off Xmas tree light easy. I like the product and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's fun talking with device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not enjoying experience with Siri and Cortana but Alexa is good at voice interpretation that too from far in the living room. I love to play music from Pandora on it though it does not play everything available on Pandora. May be its search is not that good to pick up few songs u request. Volume and clarity of sound is good I liked calling function so it gives me freedom to call while doing some stuff at home. I look forward connecting it to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something educational and fun for everyone. She has features that can help take you in the next millennium for your house, children homework, calling family and friends with your device. And worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mostly great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, need a timer for something your cooking, and it’s got it, play some music while you wait or prepare something, it’s got it. Need to ask it a question, surprisingly knows most answers. However, we did have a few problems with it. Mainly, my kids keep using it and “dropping in” to rooms and playing songs in each other’s rooms just to annoy each other. But they eventlually got over this and now it just functions as it is supposed to and is extreemly helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound out of a small speaker. Easy setup and use. Wake up every morning as alarm with current weather.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very clear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is very clear and the software is very user friendly. Bought for my grandparents and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo 2nd gen as a radio

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo is in our bathroom. It has no camera. works well receiving AM / FM stations and Amazon oldies over the internet. Also used to stream TV audio. Has worked fairly well. Unit was returned and replaced by Amazon during the initial warrantee period because the sound would cut off. Don't know if it was because of the humidity in the bathroom. Sound is relatively good, sufficient for the bathroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed - Its not a toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a early adopter on most tech. Been holding out on Alexa and the Google alternative. I bought Alexa Echo the other day mostly to try it out and I figured id take it back. NOPE 0 I love it, TRY IT!~

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice easy to use device that does everything you ask

    I would recommend this to a friend