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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,074 reviews
  • Rated 4 out of 5 stars

    THE 2017 Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to decide which system is best for you Amazon or Google -I am an Amazon person - but these things are great for so many things cannot list them all. Does take a good deal of "research" to find out how to set everything up to get full advantage. Helps if you have a 13 year old around to program them....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazon Echo is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMazon echo is great it understands very easily and helps me with my music and weather.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Another winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Echo 2nd gen. Better looking, not as tall and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this speaker! It’s a lot louder than the echo dot and sounds a lot better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice size speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and it is very smart too. Not bad at all for the price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 50 of these to give to all my family members and friends, so they can see how the future of learning and living looks like, I recommend that EVERYONE should have one .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday and the sound quality is amazing. Very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works like a charm and very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm and very easy to use. The speaker is pretty loud for it's size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This device is like my lifeline.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I am in love with everything relating to the Echo. I am so impressed with the capabilities and overall performance of the product. An excellent means to staying in the know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound and response

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and very responsive! Sound come through great for music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently unable to give a honest review this product is a Christmas gift for my niece I am was told however that it will be helpful to her with her studies while at school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for as a Christmas gift for my hubby. We love it!! We have so much fun asking Alexa questions. I also bought Echo Dot and Philips Hue light starter set. Now we can ask Alexa to turn lights on and off, dim lights, etc. I bought an Echo for my mom. I love the Drop In feature. You can drop in on anyone who has an Echo. Now I “Drop in” on my mom all the time! Echo was easy to set up and the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is so smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I wasn’t interested in purchasing Alexa. I received this from my husband for Christmas. Now I can’t imagine not having her. We use her to start music while we are cooking dinner, start the timer, control our hue lighting system, start a Roomba vacuum cleaner. I know there is so much more she can do but we are just beginning the process of turning our home into a smart home. I am anxious to see all she can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great device for college kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazon echo 2nd gen works great. Great sound quality. Easy to use and not battery powered

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very well.very useful one.I would suggest this to buy .great product for use in home as well as when we go for vaction . it is very useful and user friendly product..I wlould suggest this one to buy those who are intrested music .will defintely refer someon to buy this product for music lovers and others to for using other devices along with this product.learning to use is so simple and it is user friendly too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Great Smart Home Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is a great smart home product. I bought this one as a present but have one myself. Alexa is fun to have around. Instantly answers questions, plays music, gives you the weather for anywhere you want. Very easy to set up. Super easy to use. The things it can do just keep expanding. I recently connect it to my Hue lighting system. Now it will turn on lights in the house. I highly recommend this smart home addition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    "Look mom, no hands!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this Echo in my house. I downloaded the app, then linked it to my Insteon Hub, and now I can control all of the connected lights and devices with a simple voice command. Then, I linked it to my SiriusXM, and I can ask for any SiriusXM station. Even without SiriusXM, I listen to radio station from all over the country for free, like iHeart, TuneIn, even the station from my old hometown. I even used Bluetooth to link it to my Bose Mini wireless speaker in the bedroom. (Geek Alert) And with the far-field voice control, I can speak commands in my bedroom, and it hears me in the kitchen. So glad I bought this present for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Lot of Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really enjoys these items because we are always coming up with new ways to utilize them. I want to buy one for my parents - I think they will bet a kick out of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest thing to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought the first generation as a gift for my mom and she loved it. So i decided to get this next one for me. Also want to add that i like that echo can turn on lights too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Alexa is Pretty Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our Echo for controlling our smart devices, check the weather, etc. Easy to setup and use. The sound on this size is much better than the dot. Alexa gets confused if we speak too fast.

    I would recommend this to a friend