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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,074 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echo. Very easy to setup. Speaker sounds really good. I am having a blast with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound wuality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality that fills the room with music and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun entertainment item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an Amazon Echo and have truly enjoyed this product. It is WiFi friendly, fun to use, and we are still learning its skills. Good speaker, and it even tell jokes. We have programmed in a wireless plug to set a lamp to turn on/off when we are not at home. We also programmed the Echo to play music or talk radio when we are not home at various times. Alexa is fun to talk with, much better that Apples Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I am in love with this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker. This product is exactly what I was looking for and is so easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a few Dots, and a full sized Echo for reference. The sound quality is a huge step up from the Dot (which is to be expected), but not so dialed down that it's a big step down from the full sized Echo. The fabric touch is a nice addition, and the microphones are able to pick up our voices without having to raise it. As more and more features are being added, it's become more of a staple for use in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My girlfriend loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was able to set it up easy and she loves listening to Christmas music. So she asked, “Alexa, play some Christmas music.” And wahla! It worked. Glad she liked her gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    alexa is sexy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as gift for our neighbor. very easy set-up, and sounds great on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Gift for my adult daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy set up. The Alexa app makes the Echo 2nd Generation speaker convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the dots and this sounds much better! It was super easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is superb, easy to setup, no issues, stays connected, nice looking and sleek

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some improvement over the first gen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are coming from the original full size unit this one won’t impress. The sound has has gotten worse but the microphones ability to pick out voices from other sounds has improved. It does sound much better than the hockey puck version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great listener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not New the the Echo line. I had the 1st release of the Echo. Out of the box, this unit has shown that it has all of the improvements the 2nd release would have. I noticed that it picks up on my voice from a greater distance. For the size, the speakers is not bad at all. Pair this guy with a sub and you really have a nicely packed entertaining miniature speaker system.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely user friendly. It has a nice design and can place almost anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound easy set up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very easy to set up looks good can put anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Functional and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this echo. It works well, the volume is good. It’s stylish and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go-to store for Christmas and birthday gifts. Very price competitive and you receive your merchandise so quickly! The online store is so easy to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the ease of use. Love I can charge and take anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. We are having fun with It! Keeps us on our toes at times. A lot of fun!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great product for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and this model has a very nice compact design. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a google assistant and the echo. The google is smarter and able to answer more questions effectively. The Echo has it's place though especially for Amazon orders.

    I would recommend this to a friend