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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's Alexa and it's here to stay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic smart unit that can make your life a little more hands-free with a nice speaker to boot. If you have kids, this little guy can entertain for quite a while not to mention help with a kids story to read to them before bed. All in all, a pretty good speaker with Alexa enabled tech and a good handful of apps (skills as Amazon calls them) to get a little more info into your life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to with with this more yet, it's definitely not as seamless to get Alexa skiing what you want or answering questions as the company would like you to think. I get as many non-answers as I get answers or actions that were requested

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful addition to our kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa makes kitchen time fly by with tons of music at our voices command plus a timer and not to mention her smart home connectivity! Alexa is a grand slam in our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be the foundation of my home automation setup. There are so many things you can do with this device. Looking forward to continue to learn this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Part of the Household...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife for Christmas, partly to allow her to listen to music around the house, partly to get more use out of our Amazon account. It has excellent sound quality, and besides playing Amazon Music, my wife also uses it for up to the moment news, traffic and weather reports. It has easily integrated itself into the household routine. The kids also love asking it silly questions...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to install great price instant information when needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound, Many Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Echo and now upgraded to this one, The sound quality seems to be about the same but its a great sound coming from that small of a speaker and I just love all the information I can get from Alexa, weather, jokes, etc. I have my Alexa connected to my lights, I play my Spotify through Alexa. I am still learning new things to do with the speaker every day, I am very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker to use with Alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is a great device to use with Alexa. It is especially useful if you have several smart appliances in your house. Add Apple music and listen to a variety of music for a low monthly fee. You can listen to your favorite radio station, play interactive games with your children, listen to podcasts, and they are adding more each month. It is a big sound from a small unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Volume

    Rated 5 out of 5 stars

    Fun in the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the variety of functions including jokes. Great volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing to say the least

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to opt. for a HomePod, but decided on this beauty instead. Inside and out, it has everything a smart speaker should have in 2019, with exceptional sound quality to note most importantly. Based on the deal I saw here and a follow-up purchase says a lot about its popularity in my opinion. This speaker lives up to Amazon’s reputation for quality based products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Amazon Echo, the sound is terrific and it was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great product from AMAZON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this is my 6th amazon product, and I can't say anything bad about it. Excellent good looking item. Speakers have plenty power to feel the sound in small bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Nice room filling sound and easy installation/setup.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, amazing sound qnd very good quality and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sharing gift that a whole family will love . This is the second year I purchased one for different family since it was such a great hit the first time around !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my daughter who loves music more than anything. she listens to music using this more often than not. She wanted the smaller one but I opted for the larger one for better sound. I know that I made the right choice. The funny thing is that she uses the cheaper items more than the expensive items I purchased. I can honestly say that she has enjoyed the Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and it produces great sound when playing tunes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Start for Home Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup and you're ready to go! Once you set the Echo up, there are infinite uses, including the easy integration of home automation tools, such as lighting control, thermostat regulating and just about anything else you can think of that uses WiFi. Once you begin using it, you won't know how you lived without. In addition to being a household tool, it is also a lot of fun!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sounds and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound from a fairly small device. Looks great in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Virtual Assistant/music player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first heard it at a Target store I was hooked. The Echo is amazing. Great sound. I love the ability to link with The Bible app and have Echo read my daily Bible plans or any chapter or verse. Also, since I have a Pandora subscription I can have Echo play anything on Pandora radio in addition to Amazon music. The Echo makes a great addition in the family room.

    I would recommend this to a friend