Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound when listening to music. Use to turn lights on and off in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo. It sounds great, and it is so useful for setting up a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker - an even better personal assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned an Echo Dot for over a year now and have benefitted from using it. My kids love it as well. I've also seen how much it has improved over time by activating its skills. The full size Echo was a definite upgrade especially with its really loud speaker. It makes my Dot sound so little. I also feel that the sensitivity of the full size Echo was more enhanced than the smaller Dot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, makes life a little easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For us Alexa has been a good investment but we are still learning all that it can do. Amazon advertises that Alexa is constantly learning new skills. It is really great for quick reminders and alarm clocks. It's easy to ask how far something is and for the weather. Alexa works well with Spotify as well as Amazon Music. The area where we were slightly disappointed was it can't control our 2yo Samsung Smart TV. We would have to buy a Harmony hub or a Fire Stick to use Alexa with our television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We love Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th Echo device for our home. I wanted another full size Echo for our living room because the sound is better than on the Echo Dot and we like to stream music. Alexa answers questions, tells us the weather, orders pizza for us, plays music, plays games, controls our Nest thermostat, and turns our lights on and off all over the house. I’m not sure how we lived without her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generation 2 - Nice speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally Sceptical about getting this device, as why is it needed? Got on sale and used award certificates to give it a try. At the very least, it is a good, Bose, bluetooth speaker. The Echo does much more, I haven’t even touched its capacities. It plays music apps, including iHeart radio. It works as timer, reminder, alarm clock. It will give weather conditions, notifications of packages delivered, and has sound machine. The weird part is getting used to talking to it for commands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazon echo has been a great addition to the household. My six year old son can ask Alexa to play pretty much any song he wants without having to use the computer or handle cds. He also loves to ask Alexa to tell him a joke or call my cellphone. This echo is also much louder than the echo dot we have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker with smart voice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good speaker with smart voice control system. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is everything I expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my echo in the kitchen to set timers while cooking and to manage a shopping list. Instead of a writtten list I just tell Alexa to add items to shopping list and I then access them on the alexa app on my phone while shopping. Worth it just for this. Also use it to play music while cooking. Sound quality is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fantastic. The look and design is much better than previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    fun to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    app very helpful, easy set up , just follow instructions , music sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My New Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about this device. I purchased an Echo Dot and enjoyed it very much, but always felt a little lacking when listening to music. This fixed that problem. It has a great speaker. It's not comparable to a high end Bluetooth speaker (which you can connect this to easily), but it is more than enough to fill my living area without harsh mids like the Dot had. Get it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Amazon Echo does the same thing my Echo dot does, but it has a much better speaker. It is plenty loud and can be heard easily from a different room. I use it to play music, as an alarm and timer, to give me weather information and tell me how long my morning commute to work will be and It works well with my Wemo smart plugs. If you are into gadgets, you will love this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device, great for playing music, making lists, and just fun overall!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome items would highly reccoment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound s great and it is easy to use. Would highly recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, sounds really good for music too. easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when they were on sale for buying multiple. The price point was awesome. I love being able to tell it what I want to listen to and having music start. I have started adding other smart items to the home as well. The ability to control lamps with my voice is fun. Controlling them remotely to mess with my wife is even better. I have purchased wifi plugs from different companies and Alexa has had no problems adapting to all of them. The sound on this is good but not mind blowing. It definitely doesn't compete with speakers intended only to be speakers but for the size it produces good sound. It has a decent amount of bass. It gets fairly loud. I wish there was a way to control some of the audio settings but who knows what functionality they will add down the line.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality it has. It’s very loud. Very multi functional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit cautious about buying this- but it went on sale and I figured, even if I hate it I can return it... Well, I LOVE IT! I am not a super-tech-savvy guy, but I had it set up and playing music within 20 minutes of it being delivered to my home. I used my iPad to "install" it (after getting the free Alexa app), and that was it. No problems. Sound is fantastic, and even though I bought it mainly for the music, I can see me using it to ask about the weather, how far it is to the nearest Domino's pizza, and how late does my local grocery stay open. If you like to listen to music and ask general questions, this is fantastic. If you are really interested, you can do all kinds of other stuff with it. I think I will keep it simple. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to set up, sounds great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and sounds much better than the Echo dot

    I would recommend this to a friend