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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dying to get myself into an Alexa for a while now and Black Friday was the time to get it! I love it, makes listening to music, checking the weather, and other little tasks so much easier! If you’re looking at starting to upgrade your house to a smart house, Alexa is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent voice assistant and bluetooth speaker. My 18 year old son got this as a Christmas gift and he love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New to Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Echo Dot for my daughter and liked it so much we bought an Echo for the kitchen. The sound is better than the Dot, but not as good as high end speakers. Alexa’s response is faster than expected. I like that I can link speakers and play music throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Echo is a great addition to our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked one Echo so much, we purchased a second for the lower level. We also added the smart lights that we can control through the Alexa app. Now we can listen to music or programs or audio books, communicate easily throughout the house and control the lighting, all by voice command.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is a fantastic product and the price offered at BestBuy on Black Friday couldn't have been beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product - should have Prime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been enjoying the product, but I am not the primary Prime member, and cannot take full advantage of the Prime music offerings, which I think will be beneficial to access library beyond what I have directly purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have both the Echo and the Echo Dot. We just purchased another Echo for a family member as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for so many different reasons!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be more happier with our purchase of the Echo from Best Buy. Works great, kids love it and so do I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think “I needed it or would use it”. It’s so incredible what you can do. I’m so happy I purchased it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during the BF deals. For someone reason setup seemed to take forever and not fully syce through. Unfortunately had to return, but i've good experience with my echo, so this would have been a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my already overloaded supply of Echo products. I'm using it in my master bedroom as my alarm clock/ sleep machine/weather and news updater/ and music machine. This thing has amazing sound for such a small unit and I'm very pleased with my purchase. I think you will be too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo was a great addition to our smart home. Alexa is easy to use and responsive. Love listening to music on the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was purchased for the Kitchen. I love all of the features and the speaker makes it so much better than the dot. Decent sound which makes playing music with the kids nice. I may move it in the future to replace it with a show but I am still debating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a Gift - They Loved It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a gift for a family member. They were thrilled with it. Set it up quickly and started enjoying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely LOVE our Echo! Alexa is part of the family already. My kids ask her tons of questions and have learned so much. (Just an added bonus) Great sound quality. We use it for the weather, to listen to music, set alarms, make lists, play games, and laugh at all the fun skills.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first speaker/personal assistant I have. I wasn't sure if getting this or alexa echo plus (the bigger one) which is 50 dollars more... But I'm really happy with this one so far. I also bought some hue bulbs and now I can use Alexa to turn on/off the lights. I think sound quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does a great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More responsive to voice than my Echo Dot. Sound quality with the new equalizer controls is exceptional. I added this Echo in my kitchen. Comes in handy for music while cooking, setting a timer if your hands are full or asking questions like how many ounces in 3 tablespoons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mother inlaw. She loves it and this is my second one. Would definitely recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and unopened so far. See no reason for it to not perform at least as well as the oringina.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo is fun and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these and 3 of the third generation dots. These have a richer fuller spectrum sound than the dots and are a much better choice for music. Of course they do all the rest of the echo/Alexa stuff. I use it to control lighting, thermostat and more. Just love this stuff.

    I would recommend this to a friend