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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love. Had my own and bought for my 84 yer old mom and she is using it with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was needed. A friendly helpful voice around the house to help me accomplish more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still figuring out everything I can do with this. I'm pleasantly surprised constantly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has really good sound and love that it connects to my Spotify account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Amazon Echo. Works great with other electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves it that it does everything. And easy to use even grandkids use it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to listen to all your favorite music with great sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    this is my third one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased so that my mother could add items to the grocery list from her home. Love my Echos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup and so easy to use! Whenever you feel like hearing a song say Alexa.......

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Echo for the radio and music. Can't say enough about the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic addition to my office. Radio is a thing of the past.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Great product. Very loud volume is a plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use as a morning alarm clock and the volume can be heard throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa Rocks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE using the AMAZON ALEXA !!! SO easy to use; GREAT apps / skill sets, DEF recommend !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Echo 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...I am just really starting with my new smart gadgets, I love them truly....so far so good.....I want the echo plus next with the built in hue to hook up my light......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is so much fun. We use it to play games & music mostly. My grandkids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grab this 2gen piece before they’re gone. Hard to ignore at such a ridiculous price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are awesome. Good sound quality and responsiveness.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t seem to work as well as original Echo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this echo to replace an echo dot because I wanted the superior speaker to listen to music. I placed it in the same spot as the dot but this echo is very unresponsive and slow. I also have an original echo that outshines this new echo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can ask echo anything. Some things it's doesn't know. The music sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use even for grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fairly simple. Did take a several minutes. After that super easy and fun to use

    I would recommend this to a friend