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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,074 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got to say Alexa has got to be one of the best things that makes my life so much easier. You can do so much from setting daily alarms, asking about the weather, random facts and even listen to your favorite radio stations. If you don’t already have one, you need to pick this up. The design is nice and sleek and the speakers are great for jamming out to music or using it as an alarm to get up in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bigger and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the echo dot is good but you have to get the bluetooth speakers to enjoy it. so by going the the echo for a little more money. the speaker is great would not go any other way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The echo is great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the amazon echo every day its a great product. From using it as a alarm clock to finding out the weather to getting information from the website sites its a great tool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the echo video for our kitchen and then we liked it so much we bought this one for the office so the music would sound better. The echo dots we use in the bedrooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Alexa easy setup for someone like me been setting up all my options without any issues I have only had it for 2 days and loving it I recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo, two Echo Dots and the new Echo 2ed generation. I love them all but the sound is much better with the 2ed generation. I bought two more for gifts this year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect addition to the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo, two Echo Dots and the new Echo 2ed generation. I love them all but the sound is much better with the 2ed generation. I bought two more for gifts this year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Addition to the Echo Line Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has created a great follow up to the original Amazon Echo. Still has all the benefits you've grown to love using Alexa, and now with an even better sounding speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the First Gen Echo, as well as, an Echo Dot and use them both daily. I highly recommend using an Echo for home automation and voice controlled entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if to get the echo or google or wait for Apple . Black Friday deal I went for the echo . Best decision , sounds great. If you have amazon prime it’s a must have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, my son and I have worked on it some. Seems to work well so far. HAs beautiful sound! It is a gift for my wife. I have always loved Best Buy! It is gift wraped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is my hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box, my heart was racing. There she was, ready with weather, traffic and news updates. Starting my day brings a tear to my eye. Alexa you’re my hero!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start to the smart home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is a good start if your looking at the smart home items. When it understands you it works great. Some of the language recognition is limited and it struggles with an English accent sometimes. It works great with the philips hue light system and the Honeywell thermostat we have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa..my third one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2nd gen Alexa for the improved speaker quality. Still have 2 echo dots that I use in my home. The 2nd gen looks great and the speaker quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart speaker and music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added two of these to my home, along with an Echo Dot and a Sonos One. The Echo has good sound quality, though not as nice as the Sonos. The positives are the price point, especially when they are on sale and the multi room audio capabilities. Echo can also play Apple Music through Alexa now, so that is great. Negative- multiroom audio doesn’t work with Sonos speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great and super convenient to use. In addition it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had a 1st generation echo, but this was a nice addition for the kitchen. Can use separately or play music on both at same time. Nice color selection as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ... state of the art, is a very useful product to obtain information and helps you at home and office if you configure accessories that are controlled by voice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better sound than dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Echo is a much better speaker than the Dot. I knew that when I got my first Dot, but wanted to just test out Alexa first. Go for the Echo. My only concern is the cord, it's not a usb cable like the Dot, it's a dedicated power pack cord and must be replaced if anything happens to the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kids loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are loving . Easy access to music / news / weather and many things . Voice range of the device is good as well . Picks up a sound well even with loud TV sound

    I would recommend this to a friend